Final Mile Delivery Operations Supervisor

Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one - from leadership and from your team. A job with Saia is packed with opportunity - from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what going further is all about.

Under the general supervision of the Transportation Manager, the Final Mile Supervisor is

responsible for the execution of daily Final Mile delivery operations, to include management of

appointment scheduling, route planning, and supervision of shipment custody from unloading through

load out. Manages driver staff, equipment, and all supporting functions, to include communications,

training, maintenance, and compliance.

Responsibilities

• Notifies customers about the planned arrival of deliveries

• Communicates with customers via email, text, and phone

• Sequences and schedules driver delivery routes

• Communicates with on-street drivers throughout the day regarding progress, problems with or

changes to work assignments, etc.

• Prepares and processes driver operations documents (DVIRs, DRs, etc)

• Updates shipment statuses in operating systems

• Generates invoices for services produced and processes invoices for costs incurred

• Leads driver meetings re: safety, company info, policy / procedure, etc.

• Administers HR functions (hiring, drug screening, corrective action, etc) for driver staff

• Directs vehicle maintenance to include preventative maintenance, DOT and non-DOT repair, and all

associated compliance documentation

• Performs other duties as assigned

Preferred Qualifications

• Bachelor's degree or equivalent

• Minimum 1 year transportation or dispatch experience

• Organizational abilities (prioritization, time management, process development and compliance)

• Proficiency with Microsoft Office

Salary Range: $55,300.00 - $68,000.00 annually, based on experience. This position is bonus eligible.

Benefits

At Saia, your success is our success! That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed.

Make Your Move

At Saia, our people are the reason we've been successful for over a century in the industry. Together, we've created a positive culture that's driven by our core values - like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we're always looking for more collaborative and motivated individuals to join our team. So, if you're ready to put your career on a solid path, let's go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.