Overseestimely and accurate completion of new and existing mortgage loan supportfunctions for commercial, residential and consumer loans as follows: new loan Miser file maintenance; posting andreconciling loan level cash box and journal transactions; maintenance of newand ongoing automatic payment arrangements; processing of miscellaneous dailyloan servicing transactions and account maintenance; monthly servicing andreporting of loans serviced by other lenders.
Additionalduties include but are not limited to: facilitationof data warehouse reporting; research and maintenance of servicing system productdata and parameters; coordination of large data maintenance and mappingprojects.
ESSENTIAL DUTIES ANDRESPONSIBILITIES include thefollowing. Other duties may be assigned.
Overseesnew loan set-up to include data interface and CIF maintenance in Miser; assuresdual control over all file maintenance per SOX; monitors and reports on transactionsecurity code usage.
Resolvediscrepancies found in QC of loan files; helps to establish and implementstandards and procedures for mortgage servicing QC.
Oversees the Quality Assurance Plan for compliancewith MERS, Inc. published procedures and audit all new loan files originated byHome Savings to ensure accuracy in Miser system.
Maintains hands-on familiarity with Fidelity Miser (orcurrent) Loan Servicing System capabilities, controls, performance and newdevelopments; collaborates with internal and external resources to identify andresolve error conditions and to achieve optimal system utilization.
Ensure all assigned file maintenance audits areconducted and properly documented, including audits of changes to interestrate, payment amount, maturity dates, and other select fields; along with theaudit on all name and address changes in accordance to Sarbanes/Oxley Act.
Delegateand/or perform daily cash and journal transactions and file maintenance forloan payoffs, payment corrections, loan modifications, deferral of fees, misc.journal entries.
Createreports utilizing single or multiple databases.
Assistswith system-related account inquiries, transaction analyses and corrections.
Maintainsperiodic indices and update interest rates for all variable rate products.
Coordinates withIT on system release implementation, and large data maintenance uploads.
Act as LoanServicing representative in IMUG and participating in committees researching,choosing, and implementing new products and servicing solutions.
To perform this jobsuccessfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of theknowledge, skill, and/or ability required. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essentialfunctions.
Associate's degree (A. A.)or equivalent from two-year college or technical school in Accounting, Businessor other related field; minimum five-years related experience in mortgageservicing.
KNOWLEDGE, SKILLS and ABILITIES
Abilityto read, analyze and interrupt loan and legal documents; strong technical oroperational skills required. Must have knowledge of mortgage loan types,products, new loan set up, the Miser Loan Servicing system, BI and LOS interfaces; needs to have necessarymathematical ability to calculate interest; previous Commerciallending/operations experience preferred; strong knowledge of Excel, Word, Access& Crystal Reports is needed; knowledge of cash box procedures with strongunderstanding of balancing.
Directlysupervises staff in the File Maintenance and Quality Control areas; carries outsupervisory responsibilities in accordance with the organization's policies andapplicable laws; responsibilities include interviewing, hiring, and trainingemployees, planning, assigning, and directing work, appraising performance,rewarding and disciplining employees, addressing complaints, and resolvingproblems.
Ability to read, analyzeand interpret general business periodicals, professional journals, technicalprocedures and government regulations; ability to write reports; businesscorrespondence and procedure manuals; ability to effectively presentinformation and respond to questions from groups of managers, clients, customersand the general public.
Ability to calculate figures and amounts such asdiscounts, interest, commissions, proportions, percentages, area, circumferenceand volume; ability to apply concepts of basic algebra and geometry.
Work is substantiallycomplex and diversified, requiring independent judgment to be able to identify,select, and apply the most appropriate of available guidelines and proceduresas well as interpret precedents and apply technical and detailed guidelines.
The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.
While performing the dutiesof this job, the employee is regularly required to sit; use hands to finger,handle, feel, and talk or hear. Theemployee frequently is required to walk and reach with hands and arms. The employee is occasionally required tostand. Specific vision abilitiesrequired by this job include close vision and ability to adjust focus.
The work environmentcharacteristics described here are representative of those an employeeencounters while performing the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions. The noise level in the work environment is usuallymoderate.
NOTICE: This job description will be changed fromtime to time with appropriate notice from your Branch/Department Manager orHuman Resources department. No contractis intended nor should be inferred from this description.
United Community Financial Corp.