Field Technician I - Williamston, SC

Spectrum Williamston , SC 29697

Posted 5 months ago

If you're like a lot of people, you're excited to get your career moving. But where do you begin?

Most of our Field Techs start their careers at Spectrum fresh, enthusiastic to learn and earn. By the time they complete our established training program, they are capable men and women, well-educated on our systems and equipment, applying the range of tools and techniques they learned. With a focus on growing your skills you can quickly become a valued technician like the ones our customers trust to deliver high-quality Spectrum services.

Get Next-Level Know-How

Getting started means getting up to date with all that Spectrum has to offer. We'll teach you to install and service Spectrum products in our customers' homes. You'll get at least four weeks of fully paid, comprehensive, hands-on training. We're talking power tools, cable and telecom equipment, meters and apps, computers and software, pole and ladder skills and safety, and more. We provide the gear, and the knowledge you gain will make you a valuable in-home pro. There's also support after you've completed training in case you need a quick refresher or higher-level backup.

Climb the Ladder at Spectrum

Are you ready to see how far you can go? There are always opportunities to grow and succeed at Spectrum, and we're proud when our people achieve more. It shows in the fact that so many of our Field Operations supervisors, managers, and directors started as Field Techs themselves. They know exactly what it takes to thrive and how to best support their team, whether that means onsite backup or being available to talk through issues. They started where you are now and can help you build a strong foundation for a career that progresses as you do.

Physical Requirements

This is a physical job, so you should have the strength and flexibility to:

  • Move over all types of terrain in all kinds of weather while carrying tools and equipment

  • Operate weight-bearing equipment, such as gaffs, safety harnesses, extension ladders

(that can weigh up to 90 pounds and extend 32 feet), and carry fully loaded tool belts.

Technical Requirements

Additional minimum requirement skills and abilities include:

  • Using handheld devices and operate computer or test equipment (for example, signal level

meters, ohm meters, handheld applications etc.), including a personal computer and

software

  • Familiarity with computer operating systems and a variety of consumer communications

devices (e.g., smartphones, routers, modems, converters, and wireless devices)

  • A valid driver's license with satisfactory driving record within company-required standards.

Travel to and from assigned territories and company facilities, including during bad

weather, is essential.

In The Field

Every day brings something different, so Field Techs should be comfortable working in a lot of different settings, like:

  • High, outdoor places (for example, telephone poles and roofs) in all weather conditions,

possibly for extended periods of time

  • In residences, potentially in poorly ventilated areas such as attics, basements and/or

crawlspaces where there may be dust, dirt, noise, insects, rodents, pets, and cleaning

solutions

  • The ability to work overtime, weekends, second shift or participate in an on-call rotation

when scheduled.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Field Technician II Williamston SC

Spectrum

Posted 3 months ago

VIEW JOBS 9/6/2019 12:00:00 AM 2019-12-05T00:00 JOB CODE: TCB170 JOB TITLE: Field Technician II JOB SUMMARY Under moderate supervision, perform basic to advanced installations, disconnects, downgrades, upgrades, and reconnects for residential customers. MAJOR DUTIES AND RESPONSIBILITIES Perform basic to advanced installations, disconnects, reconnects, service upgrades and downgrades, and relocates for residential single family, multi-family and/or multi-dwelling units Perform all work as necessary to conform to quality, security and safety control guidelines (includes compliance with requirements outlined in applicable regulations such as OSHA, and FCC and following procedures as outlined in the Customer Premise Network Installation Qualifications (CPNIQ), Technical Quality Assurance (TQA), National Electric Code (NEC), National Electrical Safety Code (NESC), other Installation, Technical Operations, Safety Manuals, and Employee Handbook) Adhere to TQA standards in accordance with company policy Follow security procedures to prevent any unauthorized services Integrate various company services (video, internet, telephone) with customer's equipment Ensure and record proper levels and signal quality within required specifications on active outlets; Verify no signal leakage or ingress is present in the drop network Escalate unresolved customer issues to supervisor Clean the premises of all debris and materials after the installation is complete Identify basic distribution problems associated with the RF portions of the forward and reverse plant and refer to Field Engineering Educate customer on proper use of services and equipment, including channel lineups, and how to access online help Maintain accurate records including time worked, daily logs, gas sheets as required; properly record all required information on data devices and/or work orders Operate communications device in accordance with company policies Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock, and secure assigned vehicle and equipment, in accordance with company policies Utilize and become proficient with tasks, tools, test equipment and information that will enhance business results Adhere to industry specific, local, state and federal regulations, as applicable Know, understand and follow company policy Perform other duties as requested by supervisor REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Ability to use the following hand tools electric drills, hammers, wrenches, screwdrivers Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to perform job from high places (i.e. poles and roofs) Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Ability to use handheld communication devices and applications Ability to travel (including during inclement weather) to and from assigned territories and company facilities Ability to work outside for extended periods in any season and/or during inclement weather Familiarity with computer operating systems, and a myriad of consumer communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications Ability to complete documentation accurately Basic understanding of IP/DOCSIS networks Basic understanding of RF distribution over customer premise network from the tap to CPE, including signal loss and device thresholds Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.) Related Work Experience 6 months+ Field Technician I or equivalent work experience Completion of appropriate Charter University Training according to the Field Technician Career Path Training Matrix, or equivalent work experience Education High School Diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards Industry and vendor specific certifications and training (NCTI, SCTE) PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to use personal computer and software applications Knowledge of company products and services Experience with consumer education of products and services WORKING CONDITIONS This position works face to face with customers Work indoors in confined space, poorly ventilated areas such as attics, basements and/or crawlspaces Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather May be required to work an on-call rotation as the business needs dictate Occasionally required to work overtime as the business needs dictate Ability to work weekends or a second shift as the business needs dictate Spectrum Williamston SC

Field Technician I - Williamston, SC

Spectrum