Field Technician

ABB LTD Phoenix , AZ 85002

Posted 3 months ago

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

Industrial Solutions empowers smarter business operations by connecting equipment, software, and services to protect, control, and optimize assets within electrical infrastructures.Across multiple energy-intensive industries, the business provides customers with end-to-end product and service solutions that help ensure the reliability and protection of their electrical infrastructure.

The Service Field Technician is an experienced role supporting our Field Services Group in performing installation, troubleshooting, repair and preventative maintenance on electrical distribution equipment.The role will need to have knowledge of electrical distribution systems and demonstrated experiences in servicing.

Your responsibilities

  • All on site life extensions, repairs and inspection-related service activities able to be performed at customer site.Includes onsite machining, NDT, blading, winding, critical welding, generator diagnostics.

  • Major contribution to the development of an operational year plan for own department activities of the team.

  • Suggests improvements in products, processes and procedures.Works together with people from the business unit.

  • Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues.

  • Targeted clients.Works on the basis of predefined contracts and frameworks.

  • Assist field engineers by performing on-site installation, preventative maintenance, testing, repair and calibration of motor and rotating equipment

  • Perform administrative function such as: writing technical reports, preparing job status reports, timesheet and expense submittal on a timely and accurate basis

  • Strive to achieve the highest level of customer satisfaction in all transactions and relationships

  • Perform collateral duties as assigned to meet business needs as they relate to Environmental Health & Safety (EHS), Quality, Integrity, etc.

Your background

  • Bachelor's Degree from an accredited university or college(desired, Electrical Engineering) (OR High School Diploma / GED with a minimum of 4 years of service industry experience).

  • Minimum of 5 years of experience servicing (installing, troubleshooting, repairing or calibrating) one of more of the following electrical distribution equipment: DC, UPS, ATS, PSG.

  • Ability and willingness to obtain and maintain a valid passport and driver's license

  • Ability and willingness to travel at least 30% of the time with some overnight stays, as required

  • Legal authorization to work in the U.S. is required.

  • We will not sponsor individuals for employment visas, now or in the future, for this job.

  • Experience working in a customer service environment.Excellent PC Skills Specifically MS Office Suite:Outlook,Excel and Word.

  • Detail orientated with good analytical and problem solving skills.Experience working in a fast paced environment.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Field Technician

Honor Health

Posted 4 months ago

VIEW JOBS 10/17/2019 12:00:00 AM 2020-01-15T00:00 Overview HonorHealth is a non-profit, local healthcare organization known for community service and outstanding medical quality. HonorHealth encompasses five acute care hospitals with approximately 11,500 employees and 4,500 volunteers, over 70 primary and specialty care practices, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.HonorHealth is a leader in medical innovation, talent and technology with a genuine commitment to your growth. The health system's vibrant careers take place in an environment filled with opportunity and respect because we see the HONOR in you. Qualifications EducationHigh School Diploma or GED High School diploma Required Experience1 year 1 year of experience at the Service Desk or performing Desktop Support; A+ certification or Associate's Degree in relevant disciple many be used in lieu of 1 year of experience Required Responsibilities Job SummaryThe Field Services Technician I installs, diagnoses, repairs, maintains and upgrades PC hardware, software, operating systems, mobile devices, clinical devices & applications, radiology devices and peripherals In addition, the Field Services Technician I will perform routine operational tasks and project work, performs regular maintenance, support duties as directed and participates in a support on-call rotation facilitating off-hour work functions in support of incidents, upgrades, patches, and project task * At an entry to intermediate level of experience / expertise, responds to incidents & requests escalated from the Service Desk and employee self-service site. Proactively identifies, documents, and addresses problems, errors, and unreported incidents. Performs after hours incident support as appropriate, reports for emergency response and performs tasks assigned.Installs & deploys, and troubleshoots hardware & software. Performs tasks associated with returning defective and broken items for warranty repair. Reimages computers, assesses the need for technology refresh and replacement, and performs regular maintenance and support duties as directed by management. Packages & un-packages equipment.Analyze problems to identify the root cause, troubleshoot and resolve or escalate incidents as needed. Documents and submits new content to the knowledgebase * Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments.Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues. * Consistently lives out the commitment to the HonorHealth tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families and others outside of HonorHealth: Customer Centered, Service Focused, Quality Driven, Resource Wise, Growth OrientedMaintains a professional appearance for both themselves and their work environment. * Completes IT Governance & IT project job assignments to ensure achievement of established project milestones. Honor Health Phoenix AZ

Field Technician