Req ID: 100732
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Tech Senior Manager to join our team in West Palm Beach, Florida (US-FL), United States (US).
Job Responsibilities Include:
Provides front-line supervision to an operational, production, sales, service, or administrative team of 30+ or more employees.
Supervises the team typically responsible for a high number of transactions or processes.
Assigns work to direct reports.
Recommends and takes action on hiring, firing, promotions, and disciplinary actions.
Provides first-line leadership to a small field service team and/or a small supplier relationship.
Provides direct oversight of daily team activities.
Suggests process improvements to field operations, including tool implementation.
Ability to develop business relationships and communicate effectively with the user community.
Basic troubleshooting skills.
Basic understanding of the fundamentals of network, server, and desktop administration, installations, upgrades, techniques, tools, and equipment.
Applies basic understanding of customer service techniques as required to address problems with PC based tools and products.
Minimum of 5 years of Field Tech Management/Supervisor experience.
Undergraduate degree or equivalent combination of education and work experience.
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
NTT Data Corporation