Field Tech

Robert Half Technology Woodland Hills , CA 91367

Posted 2 months ago

Robert Half Technology is searching for an experienced desktop engineer candidate to assist a large enterprising company in the Woodlands area

  • Provides end-to-end IT technical support for PC Mac systems, hardware and software support, installation, patching, moves, changes and general maintenance as required

  • Provides support for Windows Servers (limited), network, printers, telephones and other related technologies as directed

  • Instructs end-users in the use of relevant technology

  • Provides end-user support for iPhone/iPad, Android or other mobile devices

  • Maintains asset inventory, network diagrams and other related and relevant records and documents

  • Be a liaison between corporate IT and the end-user community, may be called upon to liaise with other 3rd party IT groups

  • Maintains and clearly communicates expectations to local end-user community

  • Coordinates the delivery of various IT assets

  • Assists with project efforts and overall infrastructure enhancements to meet company goals and objectives

For Immediate Consideration please send Resume to

Job Requirements

? Must have a can-do and positive attitude, customer service oriented

  • At least 5 years of experience in an IT support role supporting over 100 users, preferably in a fast paced and mission critical environment

  • 4-6 years of experience supporting Windows-based workstations with extensive knowledge of Windows 10

  • 3-5 years of experience supporting Mac OS-based workstations with extensive knowledge of OS X (Sierra High Sierra)

  • 2-3 years of experience supporting Windows Server 2008 or above

  • Experience supporting common software packages for both the PC and Mac such as: Microsoft Office, Adobe Suites and other productivity tools

  • Strong grasp of networking concepts and principles for wire-line and wireless services

  • Strong grasp of Active Directory and Group Policy, as they related to Windows and Mac workstations in an enterprise deployment

  • Able to lift and carry 40 pounds, potentially up stairs

  • Good written and verbal communications skills

  • Strong organization skills to track and manage issues, tasks, projects, documentation and maintenance planning

  • Understanding of the need and ability to maintain confidentiality given the privileged nature of IT roles in an organization

  • Travel, overtime and weekend work may be required

For Immediate Consideration please send Resume to

Skills:
Adobe, Android, Customer Service, Hardware, Networking, OS x, PC, Project, Windows, Wireless
Permanent


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