Teksystems Nashville, TN , Davidson County, TN
Posted 4 days ago
One of our top clients is looking for a Field Technician to join their team within the Nashville Market on a long-term contract. Additional information is listed below. Description: Our client is seeking a highly skilled and motivated IT Field Services Technician to join our dynamic team. The ideal candidate will have a passion for technology and a strong desire to provide excellent customer service to our end users. As an IT Field Services Technician, you will be responsible for providing on-site technical support and maintenance services to all facilities. This opening will be mainly supporting areas located Southeast & Southwest Quadrants of Davidson County. Responsibilities:
Provide on-site technical support and maintenance services to all client facilities
Troubleshoot and resolve hardware and software issues, including desktops, laptops, tablets, printers, and peripherals
Install, configure, and maintain operating systems, applications, and other software
Assist with network connectivity and related issues
Perform hardware and software upgrades and replacements
Ensure the security and integrity of all systems and data
Provide end-user training and support
Communicate effectively with staff and management to provide timely resolution of technical issues
Collaborate with other IT teams to ensure the smooth operation of technology systems Qualifications:
A Certification
At least 2-3 years of experience in IT support or related field
Strong knowledge of Windows and Mac operating systems, as well as Microsoft Office and Google Suite
Experience with network connectivity and troubleshooting
Excellent communication skills, both verbal and written
Strong problem-solving skills
Ability to work independently as well as part of a team
Valid driver's license and reliable transportation required Skills: Desktop, Windows 10, Windows, Hardware, Active directory, Troubleshooting, Customer service, Imaging, Deployment Top Skills Details: Desktop, Windows 10,Windows,Hardware,Active directory Additional Skills & Qualifications:
Provides end‐user support services - installs, configures, repairs, and supports end‐user technology systems, equipment, and software in accordance with standardized procedures. Prioritizes information technology support work based on the impact to the teaching and learning process. Performs other day-to‐ day tasks as needed.
Documents repair actions, customer support tasks and other activities in accordance with established policies and procedures. Submits periodic reports as required.
Processes equipment requiring repairs in accordance with policies
Resolves basic network problems The ideal candidate for this role will be able to carry at least 50lbs and will need to be on their feet moving throughout buildings throughout the day. Experience Level: Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Teksystems