Turnkey Computer Systems LLC, a Patterson Company, is the premier provider of accounting and management solutions to the feedyard industry. We bring Information and Management together.
We are currently seeking a Field Service Technician with the following attributes: willing to work independently and/or in a group environment to provide technical support and training to customers on proprietary software products, hardware, and business solutions.
Essential Duties and Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
Transact all business in accordance to Animal Health International Inc.'s business code of ethics and conduct.
Provide technical support, maintenance and repair for Animal Health International Inc. software, Feed Yard Management (FYM)
Prepare list of necessary equipment for each installation
Responsible for software installation projects
Train customers in the use of software
Provide technical assistance as needed
Available for consultation and support which includes nights and weekends on-call
Knowledge, Skill and Ability:
Strong verbal and written communication skills
Strong interpersonal skills
Ability to prioritize
Good analytical skills
Strong customer service skills
Energetic and Passionate
Computer skills, including MS Office
Ability to design, install, and configure simple networks
Education or Formal Training:
Two years of related experience is a plus
Troubleshooting Windows operating system
Cisco wireless experience preferred
Material and Equipment Directly Used:
Computer, including MS Office and other software systems
General office equipment
Working Environment/Physical Activities:
Stationary position 75% of the time
Move up to 60 lbs.
Travel 90-100% of the time
Positions Reporting to This Position:
An Equal Opportunity EmployerPatterson Companies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, disability or protected veteran status.