The Field Support Technician will be part of the team that calibrates, troubleshoots, and repairs instruments and/or systems returned for service and/or repair. Typically found in areas such as service support, metrology, etc. They troubleshoot to component level.
Performs calibrations with the various primary standards and M&TE per prescribed work instructions.
Prepares required documentation and maintains associated records.
Conveys data and trends on product calibrations to appropriate person or department to assure customer satisfaction.
Escalates unusual product issues to technical support or other appropriate department.
Maintain all standards and M&TE.
In a service center setting, analyzes, troubleshoots, makes repairs, resolves technical problems, and performs maintenance services on measurement equipment or components returned to service center by the customer.
The successful candidate will possess the following combination of education and experience:
U.S. Citizen or U.S. Permanent Resident.
Associates in Science with focus on Electrical Engineering or Electronics Engineering or equivalent work experience.
Understanding of Basic Metrology concept (17025 or Z-540)
Good written and verbal communication skills
Able to routinely lift 50 pounds
Customer service center location or manufacturing site.
Lifting and other physical requirements differ by product line and location.
All external hiring is contingent upon the successful completion of a pre-employment drug screen and a criminal background check.
Fluke Corporation is an equal opportunity employer