Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Field Support Engineer

Expired Job

Weir Group Houston , TX 77020

Posted 4 months ago

Business Need / Purpose of Role

The Field Support Engineer is responsible for ensuring products are capable of being installed safely and efficiently. The Field Support Engineer creates and manages field installation procedures for surface pressure control products for North America. In addition, the Field Support Engineer is the engineering point of contact for field non-conformance reports and ensures identified preventative actions are effective. The Field Support Engineer collaborates with product engineering, field operations and product line management in successful introduction of new products.

Objectives & Measurement

  • Key Responsibilities

Including but not limited to:

  • Creates product installation procedures and manages product installation procedure library

  • Ensure field non-conformance root cause, corrective action, and preventative action related to product issues are complete and effective

  • Identifies and implements improvements to product installation procedures

  • Recommends product improvements

  • Attends new product design reviews and provides input on installation of product

  • Utilize CAD software to create/modify installation procedure drawings and/or analyze product non-conformances

  • Perform calculations required for API 6A products

  • Ability to perform duties in the absence of direct supervision

  • Ability to manage assigned projects and effectively lead cross-functional teams

  • Travel to field locations and districts is expected and may consume 10-20% of the employee's time

Job Knowledge / Education and Qualifications

Education/Experience:

Minimum Bachelor's Degree in an Engineering or Technical discipline with a minimum of 5 years' experience in an engineering or technical role related to API 6A equipment. Product design, installation, and testing experience with multiple API 6A products is preferred.

Language:

Strong written and verbal communication skills, specifically, capable of reading and interpreting technical specifications, customer, industry and business publications and writing technical reports targeted at colleagues, senior management or customers.

Mathematical Skills:

Sound mathematical understanding, with fast mental arithmetic capability. Ability to calculate loads, deflections, and stresses common to API 6A equipment and compare against industry standard allowable stresses.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must be able to work independently and without supervision. Clear, rational and logical thought processes. Capable of leading a systematic, data-driven problem solving process.

Computer Skills:

Fluent use of Microsoft Office tools Word, Excel, PowerPoint, Outlook, Sharepoint

Skilled at utilizing Computer Aided Design (CAD) software to complete/analyze designs

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

While performing the duties of this job, the employee will work outside for periods of time and is frequently exposed to moving mechanical parts. The employee assist with field installations of new product or during analysis of non-confirming product. The noise level in the work environment can be significant, as expected in a heavy industry manufacturing facility or drilling rig location. Personal protective equipment is required in certain areas of the facility. While performing duties this job may be exposed to extreme hot or cold temperatures.

Core Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Leadership

  • The ability to influence cross-functional teams, senior management and direct reports. Capable of recruiting, developing and training direct and indirect reports.

Engineering Principles

  • Sound understanding of mechanical, hydraulic and thermal engineering.

Analytical

  • Capable of digesting and drawing conclusions from complex or diverse information, with the ability to research additional sources to complement existing data.

Project Management Capable of planning, coordinating and tracking of tasks and resources.

Professionalism

  • Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Customer Service

  • Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Safety and Security

  • Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Dependability

  • Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Field Operations Support Assistant

Service Corporation International

Posted 6 days ago

VIEW JOBS 12/4/2018 12:00:00 AM 2019-03-04T00:00 Overview & Responsibilities SCI is certified as a Great Place to Work® by the Great Place to Work Institute. In a recent survey, our associates said that their work has special meaning and is not "just a job". We currently have a full time opening for a Field Operations Support Assistant at Brookside Memorial Park & Crematory-Brookside Funeral Home in Houston, Texas. This is the opportunity to be part of the Dignity Memorial® provider network and grow your career in the funeral, cremation and cemetery services business. For us, there is no greater responsibility than celebrating each life like no other and making a difference in the lives of people we serve. GENERAL ACCOUNTABILITIES Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Other general duties include greeting the general public, answering questions and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. SPECIFIC RESPONSIBILITIES Provide Clerical Support * Performs day to day clerical duties as required which may include: * Preparing death certificates, prayer cards and related documents * Greeting family members and friends * Completing required permits and / or certificates * Receiving and / or processes payments and/or contracts * Preparing and processing Veteran's Paperwork * Ordering supplies, filing and responding to inquiries * Ensures that the required documentation to support requested products and services is accurate and complies with state, federal and company rules and regulations, to include: * Preparing and distributing daily interment or cremation schedules, reports, and documents * Maintaining and verifying the accuracy of logs associated with markers, interments and/or cremations * Acts on calls from external customers, including other cemeteries and mortuaries, to provide product and service selections, to include disposition of remains, contracts, and payments * Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers * Oversees the processing of installation orders to grounds and maintenance departments * Enters contracts and cash receipts in HMIS when necessary * Prepares marker/ monument placement paperwork * Composes edits and provides obituaries to newspapers and MeM * Processes account payable transactions * Assists Sales, Community or Family Service Counselors as needed * Assists location management with daily operations including SOX compliance, delivery process and liability release * Assists with payroll * Prepares for funeral services by preparing sign-in books, ensuring veteran's paperwork is completed, and assisting professional funeral staff as directed * Conducts blind checks * Assists with MEM preparation and service materials * Monitors and follows up on marker orders; tracks memorial orders * Maintains Dignity for Excellence location book where applicable * Acts as backup to Receptionist * May design and manage MEMs including monuments and markers * May maintain location website to include accuracy of obituaries, service information, etc. Customer Service * Communicates client family's needs promptly and accurately to the appropriate staff member. * Conveys a sense of concern and empathy with client family members at all times. * Demonstrates a caring attitude when problems arise while calmly and efficiently bringing the situation to the attention of a staff member who can provide resolution * Responds to customer inquiries via telephone, internet and in person * Maintains professional and cooperative relationships with county clerk, medical examiner and physicians * Keeps accurate records * Performs other duties as assigned Requirements & Qualifications Education: * High School or GED equivalent Certification/License: * None required Experience: * 1 - 2 years' experience in an office clerical or customer service capacity required * Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities: * Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience * MS Office Suite experience is highly desirable * Good verbal and written communication skills * Strong organizational skills * Basic mathematic skills * Ability to apply common sense understanding to carry out written or oral instructions * High level of compassion and integrity * Problem solving skills * Ability to multi task and set priorities * Detail oriented * Ability to maintain confidentiality SCI Overview Who we are. What we do. We're more than North America's largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one's life. SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com. As used herein, "SCI" refers to Service Corporation International and its affiliated companies. Equal Opportunity Employer, M/F/D/V Service Corporation International Houston TX

Field Support Engineer

Expired Job

Weir Group