Field Supervisor

Qualtek Bossier City , LA 71113

Posted 3 weeks ago

Job Description:

The purpose of this position is to oversee technicians and ensure quality service is being performed. The Field Supervisor is responsible for coordination, delegation, supervision and quality control of onsite work including responsibility for performance and productivity of all crew members and accuracy of all related documentation.

Primary Responsibilities:

  • Coordinate with local management on daily responsibilities including any VIP Projects

  • Ability to plan, layout, and supervise the activities of a large working unit involving a large staff of subordinates and crews performing varied tasks

  • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws including, but not limited to, interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

  • Understand, train and enforce proper documentation of pay activities (work orders, timesheets, etc.)

  • Provide exemplary customer service to customers, corporate leadership, subordinate supervisors and technicians, and instill technicians with professional, customer service driven attitude

  • Assist local management as directed with goal setting, production, efficiently solving issues with customers, technician scheduling, and morale, etc.

  • Ensure Field employees have the proper tools, training on tools, and safety gear to succeed at all times

  • Responsible for safety and vehicle inspections

  • Adhere to safety policies and lead by example

  • Accurately document correspondence with customers

  • All other duties as assigned

Job Requirements


  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or 3 years of experience as a lead worker or five years of experience in the construction field, at least 2 of those years must have been in a supervisory role, or any equivalent combination of education and experience.


  • 3-5 years of construction industry experience or other industry related experience

  • Knowledge of the use and operating characteristics of a variety of light and heavy equipment used in construction and maintenance

  • Knowledge of the hazards incidental to maintenance and construction involved and of the safety measures to be observed

  • Thorough knowledge of inventory control

Technical Skills:

  • CDL preferred, but not required

  • Full comprehension of construction plans in order to supervise successful completion of operations

Soft Skills:

  • Highly organized and detail orientated

  • Ability to think analytically and apply sound judgment, solve problems, make effective decisions, and act with integrity

  • Ability to multi-task and work in a fast paced environment

  • Time management skills; must be able to meet deadlines

  • Excellent interpersonal and customer service skills

Physical Requirements:

  • Must be able to pass pre-employment screening that includes background and drug testing

  • Individuals must have a valid driver's license and driving record meeting the company policy conditions

  • Must be in good physical condition with the ability to stoop, crawl, bend at the knees and waist, squat and lift 50 lbs; includes body weight, equipment, tools and boxes

  • Must be able to stand for long periods of time on varied surfaces

  • May be required to work long and unpredictable hours

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Field Supervisor