Field Specialist, Key Accounts - Chicago, IL

Maui Jim Chicago , IL 60602

Posted 2 weeks ago

At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and "high touch" work environment that values the members of our 'Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.

If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~

The major function of this position is:

The Field Specialist will support Key Accounts by providing merchandising assistance, sales training, and event support to help drive growth in the territory. The territory consists of Illinois, Michigan, Wisconsin and Minnesota.

The primary responsibilities and essential duties of this position are:

  • Manage account list to meet goals and targets set by Regional Service Manager.

  • Conduct field visitations to develop rapport and educate store employees on Maui Jim products, technology, and brand heritage. Maintain detailed records of visit, store opportunities, and action required.

  • Build and maintain partnership with key account associates and management leaders to maximize business potential through in-store team efforts.

  • Ensure Maui Jim merchandising standards are met, maintained and in accordance with Company guidelines.

  • Create, plan, and execute in store trainings and events to promote retail sales and provide education to staff. Events to be schedule during peak selling hours, generally Saturday and/or Sunday. Minimum of 70 events dates and 60 trainings per year.

  • Engage consumers and staff in a professional manner, generating excitement for the product and brand.

  • Attain sales increases through effective training, selling and development of special events and/or trainings.

  • Perform event and training recaps with detailed photos, post event/training wrap up reports, using quantitative and qualitative measures.

  • Provide prompt, effective communication from accounts to management team on store needs (e.g. market feedback, assortment, etc.)

  • Analyze data to celebrate successes and uncover opportunities.

  • Represent the company when requested at professional meetings or industry functions.

  • Record and document business expenses on a regular basis required for company payment.

  • Help support events for Corporate Gifts Department when needed.

As a guide, indicated below is the preferred education and experience for this position:

  • Bachelors Degree in Marketing or related field.

  • 1 to 2 years of retail sales experience is required.

  • Optical or sunglass work experience is preferred.

Skills preferred for this position:

  • Project a professional image to all customers while presenting company services and policies

  • Effectively utilize literature and promotional material supplied by the Company

  • Excellent presentation and communication skills

  • Strong people skills and service mentality

  • Self‑motivated

  • Enthusiastic

  • Possess ability to learn quickly and work with change

  • Aloha Spirit!

  • Analytical skills

  • Excellent remote communication

Special Physical Requirements:

  • Ability to travel 80 - 90% of time

  • Ability to effectively communicate in a variety of business settings

  • Ability to stand for an extended period of time

  • Ability to utilize a PC

  • Ability to lift up to 40 lbs.

Work Shift:

Special Language Requirement (If Applicable):


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