Located throughout the United States and Canada, DecisionOne serves leading companies and government agencies with tailored information technology support services that maximize the return on IT investments, minimize capital infrastructure costs and optimize operational effectiveness.
With more than 1,500 technology professionals and an extensive, geographically distributed network of service locations, DecisionOne's technology and business solutions combine complementary foundation services improving coverage, availability and response to satisfy the technology needs of our customers.
Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches
Installing and repairing Servers
Troubleshoot and installing in LAN-WAN environments
Provide some desk side technical support for hardware and software
Perform analysis to effectively identify potential problems to eliminate problems in the future
Maintain requisite technical competence to support the hardware and software
Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
Taking appropriate actions to mitigate or eliminate hardware/software problems
handle General Territory.
Standby and travel are a requirement, normally 150 - 200 mile radius
Perform applicable preventative maintenance, per OEM specifications
Experience and Skills:
Certifications - A+/Net+/MCSE - Cisco Certifications will be desired. Experience with SCO and or LINUX will be a plus as well
Minimum 5 years of Information Technology Experience in the public sector with organizations undergoing major upgrades to software and systems is preferred
Experience installing and repairing Servers
Experience installing & troubleshooting LAN-WAN environments
Experience installing and repairing & troubleshooting workstations, Printers, Scanners, Routers, & Switches
Must be available to be on-call per schedule
Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking
Must be able to travel throughout the state and outlying areas
Must be able to work overtime when required
Must be able to provide own transportation
Must submit to and pass a Pre-Employment Drug and Alcohol screen
DecisionOne offers an excellent compensation and benefits package commensurate with experience along with the opportunity to grow with an industry leader.
If you are looking for a challenging position that will afford you the opportunity to be on the cutting edge of today's information technologies, then we have the job for you.
DecisionOne is proud to be an Equal Opportunity/Affirmative Action Employer M/F/D/V. Please be advised that DecisionOne requires the successful completion of a drug screening and background check as a condition of employment.