Vector Security Warrendale , PA 15086
Posted 2 weeks ago
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Field Services Supervisor.
We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Location: Warrendale, PA
Summary:
As a Field Service Supervisor, you will help us manage and train our field technicians to ensure they have the proper skills to complete service calls/installations in a timely and effective manner.
What You'll Do:
Manage and train field technicians to ensure they have the proper skills to complete service calls in a timely and accurate manner.
Manage all aspects of field technician operations, provide in house training which includes safety, soft skills and technical.
Oversee payroll and attendance for staff.
Spend approximately 70% of time in the field with technicians and the remaining 30% in the office.
Assist Service Technicians on difficult Jobs and provide technical assistance.
Perform quality control inspections.
Work directly with service manager to create a training program/SOP for new hires.
Assist with technician efficiencies, more calls per day with less OT.
Work with customers/technician on more advanced systems with networking, programming and troubleshooting of server and databases.
Work with install department field supervisor to provide tours of new systems about to go on-line.
What You'll Need:
Prior experience supervising field technicians.
Alarm industry technical proficiency.
Ability to listen and provide feedback.
Ability to train technicians to improve technical skillset.
Valid driver's license with an acceptable driving record.
What You'll Get:
We offer a "Total Rewards" package including:
Company vehicle
iPad and iPhone
Competitive compensation with incentive eligibility
Medical, dental, and vision coverage
HSA/FSA programs
Company paid life and AD&D insurance
Company paid short- and long-term disability
Voluntary benefit products
401k retirement savings plan after just 60 days
7 Company Holidays, plus 2 Floating holidays of your choice
Paid Time Off
Tuition reimbursement
Employee Assistance Program (EAP)
About Us:
We are the fourth largest security integrator in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected, and empowered, one customer at a time.
Our Values:
Win as a team.
Do the right thing.
Make a difference every day.
Get it done.
Think big.
If you share these ideals, we'd love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.
Vector Security