Field Services Coordination Specialist

City Of Detroit Detroit , MI 48222

Posted 6 months ago

Description

The Field Services Coordination Specialist dispatches standard and emergency field crews from a water systems maintenance yard or central water and sewer dispatch center and transmits assignments concerning water distribution and wastewater collection systems repair and service by two-way radio, telephone, or other technological/electronic tools.

Examples of Duties

Dispatch service and repair crews to make repairs to the water distribution and wastewater collection systems such as water and sewer leaks on public or private property, leaks and breaks in water mains, fire hydrants and sewer lines, water in basements, flooded streets. Receive calls from Team Leaders, department units and law enforcement officials, miss-dig and customers referred by the telecommunications center.

Determine which calls require immediate attention. Notify supervision of all pertinent information including exact locations, scope and nature of reported water systems defects. Enter repair data into a work order information system.

Receive work order information from investigators or repair crews and ensure that adequate emergency repair or service has been indicated. Notify yard supervision of incomplete repairs. Prepare and maintain daily and monthly reports as required.

A valid Michigan Driver's License and the ability to drive a motor vehicle on all terrain. Follow security and safety policies and procedures in carrying out work duties. Provide on the job training.

Minimum Qualifications

  • High School Diploma or GED

  • The repair and maintenance of water distribution and wastewater collection systems including the more common defects

  • Street locations within the service area

  • Basic Geographic Information Systems

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Field Services Coordination Specialist

City Of Detroit