Field Services Analyst, ,Onsite, New Brunswick

Job Overview:

The primary role of a Senior Field Services Analyst is to support and maintain RWJBarnabas Health s internal users and infrastructure. He/she will provide application, network, operating system and hardware support to end-users on a variety of issues; responds to telephone calls, email and personal requests for technical support. The Senior Field Services Analyst documents, tracks and monitors issues to ensure timely resolution

Qualifications:

Required:

• Minimum of 2 years of experience supporting large organizations in a desktop support role

• Must have strong customer service and excellent communication skills.

• Must be able to transport information systems related equipment and ability to lift 40+ pounds of technical equipment.

Preferred:

• Bachelor s degree in Computer Science, Information Systems, Business Administration or related field preferred

• Experience in healthcare field preferred

Certifications and Licenses:

• Industry certifications preferred (Microsoft, CompTIA, HDI).

Unique Requirements

• Will be required to travel to and from RWJBarnabas Health Affiliates

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Additional Information:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)

• Medical and Prescription Drug Insurance

• Dental and Vision Insurance

• Retirement Plans

• Short & Long Term Disability

• Life & Accidental Death Insurance

• Tuition Reimbursement

• Health Care/Dependent Care Flexible Spending Accounts

• Wellness Programs

• Voluntary Benefits (e.g., Pet Insurance)

• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employe

RWJBarnabas Health is an Equal Opportunity Employer