A Field Service Technician job in Farmington, CT is now accepting applications. This is a direct, permanent / benefited role with our machine tools, laser technology, and electronics client. In this role you will be responsible for installing, troubleshooting and repairing CNC machines. To be considered you will have an Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience.
Provide exceptional customer service
Clearly and professionally interact with customers. Work closely with customers and machines to ensure equipment operates within expected tolerances.
Pursue machine diagnosis of our internal Product Support Group (PSG) to repair equipment.
Work carefully with the PSG for technical assistance and provide them with diagnostic feedback.
At times, use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties.
Use electrical and electronic knowledge to help troubleshoot and solve issues.
Read and utilize company repair manuals and work orders for assistance with repairs and diagnostics.
Clean, replace or install parts to maintain smooth operation of machinery and equipment.
Assemble, install, align equipment as needed.
Accurately report technical conditions and information of machines to PSG and management.
Interface with cross functional work teams such as applications, sales, engineering, production, etc.
When needed, provide onsite training to customers for operation and/or repair of machines.
Assist other Field Service Engineers as needed.
Receive factory product training and technical service knowledge as needed.
Submit organized and helpful service reports for each repair mission.
Help to develop or adjust existing technical documentation.
Work as required with minimal supervision in compliance with all safety requirements.
Travel expectation is 100%. Travel includes regional and national travel.
Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience.
Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful.
Well-mannered, able to work with all different types of customers.
Must have and maintain a clean and valid driver"s license and record.
Must be able to lift 70 pounds without aid.
MUST BE US CITIZEN OR PERMANENT RESIDENT.
If you are interested in this Field Service Technician job in Farmington, CT please apply via the Belcan Website.
Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the technical, IT, professional, clerical, and light industrial fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http://www.belcan.com.
The Kemtah Group