Field Service Technician

The Kemtah Group Farmington , NM 87499

Posted 2 months ago

A Field Service Technician job in Farmington, CT is now accepting applications. This is a direct, permanent / benefited role with our machine tools, laser technology, and electronics client. In this role you will be responsible for installing, troubleshooting and repairing CNC machines. To be considered you will have an Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience.

Responsibilities:

  • Provide exceptional customer service

  • Clearly and professionally interact with customers. Work closely with customers and machines to ensure equipment operates within expected tolerances.

  • Pursue machine diagnosis of our internal Product Support Group (PSG) to repair equipment.

  • Work carefully with the PSG for technical assistance and provide them with diagnostic feedback.

  • At times, use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties.

  • Use electrical and electronic knowledge to help troubleshoot and solve issues.

  • Read and utilize company repair manuals and work orders for assistance with repairs and diagnostics.

  • Clean, replace or install parts to maintain smooth operation of machinery and equipment.

  • Assemble, install, align equipment as needed.

  • Accurately report technical conditions and information of machines to PSG and management.

  • Interface with cross functional work teams such as applications, sales, engineering, production, etc.

  • When needed, provide onsite training to customers for operation and/or repair of machines.

  • Assist other Field Service Engineers as needed.

  • Receive factory product training and technical service knowledge as needed.

  • Submit organized and helpful service reports for each repair mission.

  • Help to develop or adjust existing technical documentation.

  • Work as required with minimal supervision in compliance with all safety requirements.

  • Travel expectation is 100%. Travel includes regional and national travel.


Field Service Technician

Requirements:
  • Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience.

  • Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful.

  • Well-mannered, able to work with all different types of customers.

  • Must have and maintain a clean and valid driver"s license and record.

  • Must be able to lift 70 pounds without aid.

  • MUST BE US CITIZEN OR PERMANENT RESIDENT.

If you are interested in this Field Service Technician job in Farmington, CT please apply via the Belcan Website.

Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the technical, IT, professional, clerical, and light industrial fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http://www.belcan.com.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Field Technician

Komatsu America Corp

Posted 2 weeks ago

VIEW JOBS 7/1/2019 12:00:00 AM 2019-09-29T00:00 Komatsu is an indispensable partner to the construction, mining, industrial and forestry industries that maximizes value for customers through innovative solutions. With a full line of products supported by our advanced IoT technologies, regional distribution channels and a global service network, we help customers safely and sustainably optimize their operations. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure. Job Overview Timely, effective repairs of machine components in the shop/field. Key Job Responsibilities * Complete assigned jobs and task to meet flat rate times and re-do metric. * Work safely and follow all KEC/Customer safety policies and procedures. * Complete related paperwork and access databases require to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely. * Follow contamination control and HAZMAT rules and regulations. * Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal to no supervision. * Ability to provide accurate quotes and pricing estimates to the customer. * Diagnose and troubleshoot problems, give recommendations for repairs and make all critical machine and engine repairs and adjustments with minimal to no supervision. * Test and verify correct operation of all repairs and adjustments. * Apply general failure analysis and procedures to determine proper diagnosis. Qualifications/Requirements * High school diploma or general education degree (GED) required * Associate Degree in Diesel Technology or equivalent preferred * 2+ years related experience and/or training; or equivalent combination of education and experience Language Skills * Ability to read and comprehend simple instructions, short correspondence and memos * Ability to write simple correspondence * Ability to effectively present information in one-on-one and small group situation to customers, clients and other employees Mathematical Skills * Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals * Ability to compute rate, ratio and percentages * Ability to calculate figures and amounts such as percentages, area, circumference and volume * Ability to deal with problems involving several concrete variables in standardized situations Computer Skills * Knowledge of database software, Internet software, manufacturing software and order processing systems Analytical Skills * Uses intuition and experience to complement data Problem Solving Skills * Identifies and resolves problems in a timely manner Customer Service Skills * Responds promptly to customer needs Oral and Written Communication Skills * Speaks and writes clearly and informatively Teamwork Skills * Balances team and individual responsibilities Planning/Organizing Skills * Prioritizes and plans work activities Professionalism * Reacts well under pressure; accepts responsibility for own actions; follows through on commitments Quality * Demonstrates accuracy and thoroughness; monitors own work to ensure quality Quantity * Meets productivity standards; completes work in a timely manner Safety * Observes safety procedures; reports potentially unsafe conditions Adaptability * Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events Flexibility to work various schedules including shift work. Additional Information OTHER INFORMATION: Certificates, Licenses, Registrations * Clean driving record and CDL (Field Technician only). * Certified to operate a forklift and/or manlift. * May be required to complete a DOT physical. * Required to complete MSHA certification. * May be required to complete respirator certification. Tooling * Must have a complete set of mechanics tools that meet minimum requirements as defined on Komatsu Equipment Company technician tool list Policies and Procedures * Abide by all Company policies and procedures Work Environment * Regularly exposed to moving mechanical parts and toxic or caustic chemicals. * Frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles and outside weather conditions. * Occasionally exposed to extreme heat; risk of electrical shock and vibration. * Noise level in the work environment is usually moderate. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Komatsu America Corp Farmington NM

Field Service Technician

The Kemtah Group