Field Service Technician - Retail Equipment

Mettler-Toledo, Inc. Philadelphia , PA 19107

Posted 6 months ago

Job Reference #
1862

Location

Pennsylvania

Philadelphia

Job Type

Full-time

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.

  • We help feed the world. We impact how food is produced, packaged and made safe.

  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.

  • Mettler Toledo products are critical to the production and consistent quality of every kind of consumer product.

  • No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Our Opening and Your Responsibilities

We have one of the largest global service and sales organizations among precision instrumentation companies. We are currently hiring a Field Service Technician for our Retail Weighing product family. In this role, you will be responsible for testing, calibrating and repairing electrical, mechanical, electromechanical and electronic measuring equipment at customer locations throughout the assigned territory. Also within this role, you will:

  • Install new equipment in customer's facilities.

  • Set up standard and special purpose measurement equipment in customers' facilities.

  • Disassemble instruments and equipment and inspect components for defects.

  • Align, repair, replace and balance component parts and circuitry.

  • Travel overnight 25% of the time to service customers within the territory and to attend training

  • Work evenings and weekends occasionally

  • Lift and carry 50+ pounds occasionally

  • Stand and squat for long periods of time

  • Work out of your home within the assigned territory

  • Pass a pre-employment physical, drug screen and criminal background check

What You Need to Succeed

  • An Associate's Degree or equivalent from a two-year college or technical school

  • Experience working in field service or have related experience in an engineering or manufacturing environment

  • The ability to identify the root causes of service issues the first time using your keen knowledge of the products and your comfort with hand tools and calibration equipment

  • Excellent customer service skills, detail orientation, and great verbal and written communication skills

  • Familiarity with OSHA regulations and safe working practices.

  • The discipline to update service records and complete service reports on time and ensure data integrity

  • The desire and ability to promote and sell services and products, generating sales leads

  • Technical training beyond high school and basic knowledge of mechanical, electrical maintenance, and electronics

  • Basic comfort with laptop computers and Microsoft Office software; SAP knowledge/experience preferred

  • A valid driver's license and a safe driving history

Our Offer to You

  • A company car with paid insurance for your work

  • All tools and equipment needed to perform the job including personal protective equipment, specialized tools, and a clothing allowance

  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching all starting on date of hire

  • Gym discount program if you elect our Aetna medical coverage

  • Tuition reimbursement

  • And, all the usual such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits

  • Global market strength and worldwide leadership in weighing

  • A brand name that is identified worldwide with precision, quality, and innovation

  • Thousands of patents, design and innovation awards

  • High earning potential with a proven track record of success and promotional growth opportunities

  • A commitment to extraordinary service on our state-of-the-art equipment

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment to qualified applicants without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here.

Mettler Toledo endeavors to make www.MT.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at

EEO@MT.com

For those who prioritize precision, Mettler Toledo is precisely where you belong.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Field Service Technician P&G Professional

Procter & Gamble

Posted 3 days ago

VIEW JOBS 10/17/2019 12:00:00 AM 2020-01-15T00:00 Procter & Gamble Professional (PGP) is a growing and highly entrepreneurial business, focused on improving the lives of our consumers away from home. Our propositions include branded products, equipment, service and technical support systems. The Technical Services Organization (TSO) is charged with program installation, maintenance and technical support. Our desired end-state is completely satisfied customers that lead to product and program compliance, long-term retention, and provide a virtuous business and organization growth cycle. Senior field service technician (FST) is a part-time role (with working hours targeted at less than 1,000 total hours during a 12-month period), working out of your home office, to meet expanded equipment and service requirements both internally and externally. The work includes the installation, troubleshooting, repair, and maintenance of chemical dispensing equipment and commercial dishwashers (warewash machines) and troubleshooting chemical product interactions, all combined with a high level of customer interaction. Some on-call weekend and off-hours work is required on a rotational basis. The work must be done in a way that supports year-to-year volume and profit results, improve customer retention, and delivers superior customer service and team building results. The ideal candidate would have a background in electronics, plumbing, maintenance or mechanical systems. Commercial mechanical warewash equipment and chemical dispensing pumps expertise is a plus, as is proficiency and ability to read schematic drawings. Other desirable skills: excellent working knowledge of appropriate tools, data, implements and service needs; NRA ServSafe or NEHA CP-FS certification; understanding regulatory and plumbing requirements in the areas that affect our mechanical warewash program; proficient in laptop and tablet technology to include but not limited to Word, Excel, PowerPoint, and mechanical warewash program controllers. Essential Job Function: * Work schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts * Lift, lower and carry objects up to 50 lbs. * Push and pull objects up to 50 lbs. * Climb a vertical ladder, ability to go up and down * Climb up and down stairs * Stand, sit, and/or walk for long periods of time, twist, bend at the knees, stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: concrete, asphalt (uneven surfaces). * Operate a computer keyboard to input and access data, and phone * The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt * The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires * Must have a valid driver's license * Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions Other Requirements * Candidate must live within 25 miles of the specified city. * Rotational on-call coverage which may include occasional weekends, holidays and night shifts Essential Job Function * Work Schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts * Lift, lower and carry objects up to 50 lbs. * Push and pull objects up to 50 lbs. * Climb a vertical ladder. Ability to go up and down * Climb up and down stairs * Stand, sit, and/or walk for long periods of time, twist, bend at the knees , stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: Concrete, asphalt (uneven surfaces). * Operate a computer keyboard to input and access data, and phone * The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt * The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires * Must have a valid driver's license * Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions Other Requirements * Candidate must live in specified city * On-call coverage will include occasional weekends, holidays and night shifts All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor. Immigration sponsorship is not available for this position. Applicants for U.S. based positions are generally required to be eligible to work in the U.S. without the need for current or future sponsorship. Except in rare situations based on Procter & Gamble's sole discretion. Procter & Gamble does not sponsor candidates for permanent residency. Any exceptions would be based on the Company's specific business needs at the time and place of recruitment as well as the particular qualifications of the individual. Procter & Gamble participates in e-verify as required by law. Qualified individuals will not be disadvantaged based on being unemployed. Procter & Gamble Philadelphia PA

Field Service Technician - Retail Equipment

Mettler-Toledo, Inc.