Field Service Technician- Meter/Inserter- Office Equipment Repair

Pitney Bowes Charleston , SC 29402

Posted 6 months ago

About the Opportunity

At Pitney Bowes, we do the right thing, the right way.

As a Field Service Technician for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration, and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

As a Field Service Technician you install, service, and maintain a wide range of Pitney Bowes products for our always expanding client base within your assigned geographic territory. You see opportunities where others see challenges.

You Are:

  • Autonomous, high performing, team driven, and have a keen sense for customer service and client relationship building.

  • Have a proven background in electro-mechanics troubleshooting, repairing, and performing preventative maintenance on machines and equipment.

  • Are passionate about client success.

  • Collaborative team player who isn't afraid to think outside the box to provide solutions.

  • Strive to exceed expectations.

  • Move boldly in the quest for superior and best in market solutions.

You Will:

  • Work remotely, providing field maintenance support in an assigned geographic area

  • Manage a queue of dispatched service calls to ensure that customers are contacted within the established time frames and incidents are closed in a quality manner.

  • Troubleshoot, monitor, repair, schedule, and provide mechanical/electrical preventative maintenance on a variety of postage meters and mailing solutions inserter/sorting machines.

  • Plan and perform equipment upgrades and new installations.

  • Provide client training, phone support, emergency on-site assistance, and on-call availability as needed.

We Will:

  • Provide the opportunity to grow and develop your career

  • Offer an inclusive environment that encourages diverse perspectives and ideas

  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization

  • Offer comprehensive benefits globally (pbprojectliving.com)

Qualifications

  • A minimum of 1 years' experience troubleshooting and repairing complex mechanical/electrical equipment.

  • Experience in maintaining, repairing and installing mailing equipment such as inserters, sorters, or comparable equipment is preferred but not required.

  • Excellent problem-solving skills, including proven ability to troubleshoot equipment problems, establish priorities and work under deadline pressures.

  • Strong written & verbal communication skills.

  • Complete familiarity within a Windows environment and basic knowledge of PC interaction with automated equipment.

  • Ability to work a flexible schedule with travel as required and overtime if needed.

  • AA degree in Electronics, Mechanics, Computer Science or related field of study is preferred.

  • A valid driver's license is required.

  • The ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation.

The Team

Our Sending Technology Solutions business provides innovative mailing and shipping solutions that enable small and medium businesses to simplify their sending operations and deliver greater value to their customers. Our mailing and shipping technology supports more than one million businesses, from addressing and postage evidencing to multi-carrier parcel shipping and payments.

M/F/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Field Service Technician (Level 1)

Fortive

Posted 2 days ago

VIEW JOBS 2/21/2020 12:00:00 AM 2020-05-21T00:00 I. Purpose of Position As a Field Service Technician, Level 1, you will specialize in the installation, training, and basic repair of Coats®, BaseLine™ and Ammco® aftermarket tire and wheel service equipment at our end user locations. Our technicians also serve as the primary resource for customer application questions involving the use of our equipment, including proper technique and accessory usage. II. Key Responsibilities * Specialize in the installation and basic repair of Coats®, BaseLine™ and Ammco® aftermarket tire and wheel service equipment. * Advise customers with application questions involving the use of our equipment including proper techniques and accessory usage. * Conduct installation and removal of tire and wheel service equipment. * Conduct product training and demonstration during installation of new equipment to end-users. * Conduct the billing and collection for services rendered, including processing invoices as well as collecting cash, checks, and other forms of payment. * Manage parts inventory and perform a cycle count of inventory in each of the defined time periods. * Perform other duties and responsibilities as assigned. III. Relationships * Interactions with, but not limited to, customers of Hennessy products, shop managers, automotive technicians, and other members of the tire and wheel services industry. * This position will also have interaction with various employees of Hennessy, especially employees of the field service, customer service, and finance departments. IV. Education, Background and Skill * A high-school diploma or equivalent is required. A technical degree in a related field is preferred. * The successful candidate must have basic mechanical and electrical aptitude as demonstrated by 1-2 years of mechanical/electrical installation, repair and/or assembly, or other relevant work experience and/or by completing relevant technical education courses. * Working knowledge of electrical systems, pneumatics, and hydraulics, including the ability to read schematics and use the appropriate testing devices proficiently preferred. * Minimum 1 – 2 years Customer Service experience with a demonstrated dedication to and a history of providing outstanding service and support as well as a positive, professional, proactive presence that will develop confidence, trust, and respect with our customers is required. * Ability to plan, schedule and coordinate activities to satisfy customer needs on a timely basis. * Outstanding communication (both oral and written) skills. * Able to calculate costs for the end users, basic math skills. * Proficient in computer and internet usage. * Clean driving record with current legal state driving license. * Physical requirements include the ability to lift and carry up to 50lbs. * Must be able to be bonded in the state(s) that you will operate in. Fortive is a diversified industrial growth company comprised of global businesses that are recognized leaders in attractive markets. With more than $6 billion in annual revenues, Fortive's well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution. Fortive is headquartered in Everett, Washington and employs a team of more than 24,000 research and development, manufacturing, sales, distribution, service and administrative employees in more than 40 countries around the world. Our team grows by tackling challenges that accelerate progress and further their careers. With a culture rooted in continuous improvement, the core of our company's operating model is the Fortive Business System. For more information please visit: www.fortive.com. With facilities in the U.S., Canada and abroad, Hennessy Industries is one of the world's foremost manufacturers of aftermarket wheel-service equipment. Hennessy designs, builds and markets equipment, accessories and consumables under three renowned brand names: AMMCO®, COATS® and BADA®. For more than 50 years, BADA® has provided one of the most comprehensive selections of wheel weights in the world, and it is now leading the transition from lead weights to the most environmentally friendly alternative – steel. Hennessy constantly solicits feedback from customers to understand their unique needs and challenges. This open dialogue allows us to continually refine our existing products as well as develop new tools and equipment to meet the demands of a changing marketplace. "The company in which you have expressed employment interest is a subsidiary or affiliate of Fortive Corporation. The subsidiary or affiliate is referred to as a ""Fortive Company."" Fortive Corporation and all Fortive Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ""EEO is the Law"" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-866-272-5573 or e-mail applyassistance@fortive.com to request accommodation." Fortive Charleston SC

Field Service Technician- Meter/Inserter- Office Equipment Repair

Pitney Bowes