Field Service Technician Level 3

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer

• Competitive salary

• Paid vacation/holidays/sick time Comprehensive benefits package including 401K, medical, dental, and vision care

• Available day one

• Extensive product and on the job/cross training opportunities with outstanding internal resources

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Company vehicle, Tools, and Equipment to complete all jobs

• Providing Scheduling and management support

• JCI Employee discount programs (The Loop by Perk Spot)

• Check us Out: A Day in the Life of the Building of the Future https://youtu.be/pdZMNrDJviY

What we look for

We are seeking for this role a field services technician to assist and support other team members in commissioning and after sales service. You will successfully work unsupervised and be capable of making informed decisions to complete the tasks as instructed.

How you will do it

• Check in with Manager after the end of each work day while in the Field

• During, and/or at the end of each day/job, complete all company provided forms to the fullest extent possible.

• Responsible for completing daily scheduled tasks.

• Check in with client at the beginning and end of each day.

• Obtain client signature on company provided forms where applicable.

• Use Time Clocks in the plant and ADP app when in the Field to account for daily times.

• Hand in paperwork at the end of each trip for processing in sequential order.

• Ensure all receipts or invoices for expenses have job numbers and get sent to the correct person.

• Ensure all excess materials used for each job are listed properly and documented.

• Assist on job sites with other JCI/Silent-Aire Field Technicians as needed.

• Answer all office emails/calls in a timely manner.

• Check in as needed to ensure Manager or Field Supervisor are aware of your status.

• Secure parts and tools needed throughout the day for various jobs as required.

• Report all warranty repairs to the Manager or Field Supervisor and provide the necessary info needed to report back to the plant if it is a Silent-Aire internal issue.

• Consult Manager or Field Supervisor in times of uncertainty.

• Give training to Field Service Technician

• Level 1 and support as needed.

• Follow all company policies and lead by example. Respect and strictly adhere to the non-disclosure policies, on the jobsite and away.

• Maintain all safety equipment at all times.

What we look for

Required:

• Must have a high school diploma or equivalent GED certificate

• Bust be a registered apprentice in Electrical or HVAC

• Full understanding of basic electrical and control systems and how electricity works as well as the process of treating air to simultaneously control its temperature, humidity, and distribution

• General knowledge of HVAC and mechanical systems

• Ability to identify 3-phase versus single phase wiring

• Understanding of Parallel and Series circuits

• Understand OHMS Law and able to use a multi-meter to read voltage, resistance values

• Ability to read, understand and work from mechanical drawings

• Ability to maintain required records and prepare reports

• Must possess valid passport/driver's license

• Aptitude and communications skills related to acting independently

• Technical and working knowledge of internal and industry design and construction codes and standards

• Proven planning, organizational, problem solving, decision-making, supplemented with a practical aptitude

• Ability to lift 40lbs and use ladders working from heights

• Experience working in Industrial, Manufacturing Facilities and/or Field environments

• Basic knowledge of Windows and Microsoft Office (Outlook Word, Excel, etc.)

• 3-6 years of industry experience

Preferred:

• Registered refrigeration/HVAC tech, controls tech, Electrician Journeyman, or related tradesperson

• Experience working in highly sensitive and/or mission critical facilities

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.