Field Service Technician, Installation Team

Company Overview

Hamilton Storage provides automation solutions to customers in life science and clinical research. The company develops modular, scalable systems that automate sample storage, management, and processing. Hamilton provides all the benefits of advanced automation without the complexity associated with installing, operating, and maintaining large-scale custom systems. Acquired in 2007, Hamilton Storage is headquartered in Franklin, Massachusetts, USA with R&D facilities co-existing in both Franklin, MA and Bonaduz, Switzerland. The decentralized R&D organization benefits both production and marketing and allows Hamilton to stay close to the local markets and respond quickly to market needs.

Responsibilities

As a Field Service BiOS Installation Technician, you will travel to Hamilton Storage Customer sites for new installation and trainings for 2-6 weeks at a time. Hamilton Storage Customers are located throughout the Continental United States. Once the initial set-up and training is complete you will return to the Franklin, MA facility and resume normal field service duties and responsibilities.

Responsibilities include, but are not limited to:

• Perform a wide variety of mechanical, electromechanical, and electrical assemblies from engineering drawings, schematics, verbal, and written procedures.

• Assist team members with the integration of standard and customized products to meet Customers' requirements.

• Troubleshoot units and perform corrections in support of the build.

• Assist engineers on-site in testing assembly operations to manufacturing specifications.

• Assist in preparing systems for shipment at the factory and perform on-site installations.

• Perform testing at the system level to assess performance and validate unit functions according to specifications (in-house and at customer site).

• Utilize a variety of electronic and/or mechanical construction equipment.

• Lift and hold 50 lbs or more frequently.

• Other duties as assigned.

Up to 50% domestic and international travel is expected. Travel will consist of 2-6-week durations (including weekends).

Qualifications

• Ability to work well with engineers, management, and most importantly customers.

• Ability to work as part of a cohesive team as well as independently.

• Ability to manage and meet schedule commitments.

• Adept at reading schematics and assembly drawings.

• Able and willing to take direction.

• Able and willing to learn.

• Strong troubleshooting skills.

• Strong attention to detail.

Education/Experience

• Minimum of three (3) years of experience in the installation of large capital or construction equipment required.

• Technical degree in Mechanics or Electronics or equivalent combination of education and relevant experience required.

• Experience with on-site installations of large automation capital equipment or construction size projects preferred.

• Machine shop experience preferred.

Additional Information

• Diverse portfolio of exciting and innovative design projects.

• Tremendous opportunities for professional growth.

• Commitment to sustainable design.

• Competitive compensation.

• Excellent benefit package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and more.

• Solid stable company.

• Must pass drug and background screens.

• May be required to wear Personal Protective Equipment (provided by employer).

Mid Salary