Cold Jet Sacramento , CA 94204
Posted 1 month ago
Company description
We solve the world's cleaning and transport cooling problems with products that are environmentally sustainable, do not generate waste streams, and are occupationally safe. Our dry ice cleaning and dry ice production products put recycled CO2 to work - replacing harmful processes with a water-free, waste-free, and chemical-free solution.
Cold Jet is the global leader in dry ice technology. We are growing rapidly and we will continue to maintain our dominant market position by hiring, training, and retaining talented, energetic, and entrepreneurially-minded individuals around the world.
Our Culture
We have built a culture that encourages success and also promotes an environment of innovation and free-thinking. Initiative, hard work and achievement are attributes that we value and they do not go unnoticed.
We set challenging goals for individuals, and our company as a whole, and those that perform and produce results are rewarded, both financially and professionally. The opportunities are limitless for those that take part in steering the company to success and driving the company to further growth.
For more information about Cold Jet, please visit www.coldjet.com.
Position Summary
The Field Service Technician is responsible for ensuring users of our equipment are satisfied with its performance by providing prompt onsite or in-depot service by performing commissioning, troubleshooting repair service, and training support on dry ice production equipment, dry ice blasting machines, and engineered systems at customer facilities throughout their region (Washington, Oregon, Northern California).
Position Responsibilities
Installs, repairs, and maintains machinery and mechanical equipment by completing preventive maintenance.
Locates sources of problems by observing mechanical devices in operation.
Dismantles machinery and removes/replaces defective parts.
Determines changes in requirements of parts by inspecting and measuring various instruments.
Maintains inventories of equipment parts and supplies by checking stock and placing orders.
Trains production workers on routine preventive maintenance.
Provides mechanical maintenance information by answering questions and requests.
Prepares maintenance reports by collecting, analyzing, and summarizing information and trends.
Maintains a safe and clean work environment by complying with procedures, rules, and regulations
Ability to operate machinery and technical equipment
In-depth knowledge of system maintenance
Ability to lift and move heavy equipment
Familiarity with safety standards and regulations
Skilled in analyzing information and creating reports
Clean driving record
Position Requirements
Education & Experience
Associates degree in a related technical field or equivalent on-the-job training
Five or more years' experience in field service working with electro-mechanical, hydraulic, and pneumatic equipment. Experience working with integrated equipment controls preferred
Skill Competencies
Customer service skills that demonstrate a commitment to customer satisfaction and garnering customer loyalty
Able and willing to travel 70% of the time, including an occasional international trip
Knowledge of electrical and mechanical troubleshooting and repair of industrial machinery
Ability to read technical drawings & electrical schematics
Ability to troubleshoot and maintain hydraulic & pneumatic systems
Resolves customer issues and creates value for both customers and Cold Jet in a professional manner
Effectively applies technical and logical methodologies to solve problems
Clear written and verbal communication, computer literate with experience in MS Office, web browsers, ERP & CRM systems, TeamViewer & Google docs
Able to prioritize critical tasks
Effectively schedules work load, material and parts needed to complete tasks in a timely manner and to the satisfaction of the customer
Able to manage inventory and to be accountable
Additional Skill Set
Knowledge of embedded PLC programming in Structured Text, and HMI development in HTML5
Solid skills and experience in troubleshooting PLC/HMI programming system
Identify PLC Symptoms, ability to review programs, trace ladder logic & verify causes.
Familiar with electrical wiring diagrams and electrical schematics/circuits
Provide a methodical means of troubleshooting and root cause analysis.
Update, develop and maintain PLC-Programs for high-quality Line-Controls on complete Engineered systems for ES and IBS
Contribute with programming support during site commissioning of ES and IBS projects
Knowledge Beckhoff TwinCAT (The Windows Control and Automation Technology) suite of automation tools and components for use in industrial control systems.
Behavioral Competencies/Personal Traits
Adapts to and is effective in diverse international cultures
Intellectually inclined and learns new skills and information quickly and accurately
Has mechanical aptitude
Motivated and dedicated toward gaining knowledge that provides added value to the company
Customer-service oriented; being a steward to customers and fellow employees
Communicates using socially and politically acceptable language
Treats others with sensitivity, dignity, and honesty
Is confident, firm, but respectful in interaction with others
Articulate and competent in dealing with engineers and managers at customer sites.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting and standing for long periods of time throughout the day.
Regularly reaching with a range of floor level to overhead
Regularly bending, crouching, stooping, kneeling, crawling, and maneuvering around and inside equipment
Regularly climbing ladders
Regularly lifting or moving - 10 lbs. frequently, 30 lbs. occasionally (approx. 1x/week), 70 lbs. (floor to waist) in frequently (approx. 1x/month)
Equal Opportunity Employer
Other details
Pay Type Salary
Travel % 80
Job Start Date Tuesday, May 28, 2024
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Cold Jet