Job Title: Field Service Technician I
Maintain ScriptPro's computer-based technology and automation equipment at customer sites, nationally and worldwide. This is a high travel position.
Reporting Relationship: Field Service Supervisor
Scope of the Role:
Troubleshoot, diagnose, and repair equipment on-site and remotely by phone
Administer training and support to pharmacy staff when needed
Diagnose workflow issues and optimize system performance
80% or more travel required (long distance driving and air travel)
Preferred BS in Electronics or Computer Science
General knowledge of IT, Windows NT/XP/7/8/10
Experience with computer systems repair and a strong mechanical aptitude
Must be able to lift 70+ lbs
It is ScriptPro's policy to run a comprehensive background check post offer. Must be able to obtain Department of Defense security clearance, post date of hire. See Standard Form 86 to preview requirements
Must be able to work as assigned by manager or supervisor
Maturity and integrity are a must
Strong organizational and customer service skills
This position is a combination of office and shop environments. Regularly exposed to dust, odors, oil, fumes and noise. May be exposed to moving mechanical parts, vibration and electrical shock and exposures to all weather conditions. This is a very active position and regularly required to stand, walk, sit, stoop, bend and reach. Ability to push/pull and lift independently is required. Motor coordination skills and ability to work with tools is also required. This job includes specific vision ability including close , distance and color. Ability to learn and solve practical problems and interpret a variety of instructions is required. Focused attention during extended periods of travel time.
At this time, ScriptPro is not sponsoring any type of visas for this position.
ScriptPro is an Equal Opportunity Employer - Disability and Veteran.
Please visit http://www.scriptpro.com to learn more about the mission of our company.