Field Service Technician - Heavy Equipment

Essential Functions:

• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards

• Performs moderate to complex repairs and minimal troubleshooting offsite with minimal supervision

• Performs moderate to complex troubleshooting and minimal diagnoses of equipment malfunctions and failures

• Removes and install parts, disassembles and assembles components to CAT specifications

• Tests, make adjustments and verifies proper operation of all repairs and adjustments

• Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete the job

• Operates equipment and vehicles with possession of all necessary licenses and certificates

• Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation

• Adheres to contamination control and HAZMAT rules and regulations

• Maintains all company equipment, tools, and the vehicle in a good, clean, and working order

• Communicates job progress to supervisor and customer as needed

• Completes assigned jobs and task to meet flat rate time and re-work standards

• Works overtime as required by workload and customers' needs

• Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner

• Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians

• Requires regular and punctual employee attendance

• Performs other duties as assigned

Qualifications:

A qualified candidate must have the following skills or abilities:

• Troubleshoot and perform complex repairs correctly in the field such as pumps, hydraulic, engine, transmissions, HVAC and electrical issues and repairs.

• At least 3 years of field or shop service tech troubleshooting and repair skills of heavy equipment such as dozers, backhoes, front-end loaders, excavators, etc.

• Excellent customer service skills. Must be able to effectively communicate, both written and verbally, with customers and employees in a professional manner.

• Must have their own tools.

• Ability to be productive by working efficiently and effectively with a high energy level.

• Ability to work with limited supervision.

• Must have a valid driver's license and safe driving history.

• Must be able to work required hours.

• CDL - Class B required or must be obtained within 90 days of employment.

How to Apply:

If you are interested in the position, please co