Field Service Technician Entry

POSITION OVERVIEW

dormakaba is hiring a Field Service Technician to work remotely in the Las Vegas area. The Field Service Technician is responsible for supervising and performing field service installations, startups, repairs and maintenance of custom electronic locks and computer systems. The Field Service Technician will gather requirements, supervise projects and keep track of resources and materials. They will travel to customer sites, including hotels and multi-housing facilities, to install and configure software and hardware and conduct training on products in addition to troubleshooting and checking the functionality of equipment to evaluate and ensure optimal system performance.

HIRING PAY RATE: $23/hr. - $27/hr. Paid Overtime Required. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) Please visit our career site for more information on benefits.

WHAT YOU WILL DO

• Configure and install client workstations (encoders and software)

• Assist customers with setup of Property Management Systems (PMS) and creating interface connections with Property Management Systems (PMS) provider

• Establish network setup with customer IT and install the company online system

• Provide designs for new configuration system from the customer and provided to technical support

• Installs and changes recalled products in the field

• Extensive travel up to 65% through US and in Montreal, QC

WHAT WE REQUIRE

• High school diploma or general education degree (GED)

• 1 - 2 years' plus experience in a technical role or related field

• Ability to read and interpret technical documents such as safety rules, operating and maintenance instructions, blueprints and schematics (engineering drawings)

• Knowledge of relevant computer terminology and networking protocols,

• Understanding of basic of hardware and network architecture models

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical activity requiring standing, walking, reaching, climbing, lifting, finger dexterity, grasping, feeling, bending, stooping to ground level, repetitive motions, talking and hearing.

• Must be able to lift up to 30 lbs. repeatedly.

WHAT WE PREFER

• Bachelor's or associate degree in information technology or a related field (electronics, mechanics or similar field of study)
• 2+ years' experience demonstrating progressively responsible positions in technical networking support and/or troubleshooting

WHAT WE OFFER

• Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!

• Your health is our priority, we offer Medical Wellness Programs to aid in your well-being.

• Vacation and Personal Time Off

• We support your growing family; we provide Parental Leave for Moms and Dads!

• Wisely plan for your future with our 401k Matching plan beginning on Day One.

• Supporting your career development with our Tuition Reimbursement Program.

• Robust culture supporting internal advancement with our Learn and Grow Program.

• Discover your best attributes using CliftonStrengths to pave the way for success at dormakaba.

• 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests.

• Employee Assistance Programs

• Voluntary Legal Insurance

• Unlimited Referral Reward Bonuses

• Corporate Discounts for shopping, travel and more!

WHY JOIN DORMAKABA?

We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, and hotels, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue Growing the Business, Growing Together, and Growing Ourselves. Build your career with us!

Learn why our employees enjoy working for dormakaba: dormakaba Testimonials

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