Field Service Technician Desktop/Laptop/Printer

Brainhunter

Asheville , NC 28801

Job Description

Job Title: Field Service Technician Desktop/Laptop/Printer/Server

Job Type: Contract, Part-Time, Pay-Per-Call

Compensation: $30-37.50/service call



Requirements:
At least one year of experience replacing, repairing or upgrading desktop and laptop hardware

Seeking a field service technician to perform break/fix services on Dell, Lenovo/IBM, HP, Lexmark and Sony products (strictly hardware, no troubleshooting or software work involved). This positions requires the use of the technician's personal vehicle for travel to client sites (mileage is not reimbursed within your designated territory).

Please note, this is a part-time pay-per-call position. Techs should expect an average of 3 calls per day and will be compensated $30 for each call completed. Once all certifications are completed within a certain timeframe, the rate will increase to $37.50 per call and this can potentially increase your call volume as well.

All candidates must be able to pass a Federal background check and drug screening at time or hire and annually. Technicians must also own a tool kit or purchase required items.

Keywords: Computer, repair, technician, break, fix, hardware, laptop, desktop, printer, server, upgrade

Company Description

Brainhunter has over 20 years of expertise as a high value-added Professional Staffing Services and Managed Services company. We provide end-to-end recruiting, staffing and technology solutions for clients within various industry verticals and Government Sectors that include a number of Fortune 500 companies. As part of the
Quess Corp Limited Group of Companies, Brainhunter ranks among one of the largest Professional IT and Engineering staffing firms in North America. Quess is one of the fastest growing global staffing firms and is part of the international company, Fairfax Financial Holdings, held through its listed subsidiary, Thomas Cook.
See if you are a match!

Upload your resume to see how your resume matches up to this job

Matched to your resume
resumetriaasssdfel.jp… Change
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Field Service Technician

Glory

  Posted Today

VIEW JOBS 4/21/2018 12:00:00 AM 2018-07-20T00:00 <h3>Job Description</h3><div><p><strong>COMPANY OVERVIEW</strong></p><p>As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business.</p><p>Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals; enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.</p><p>We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business<em>.</em></p><p>&nbsp;</p><p><strong>ROLE PURPOSE</strong></p><p>As a Field Service Technician, you are the face of Glory Global Solutions. You will be responsible for the direct management of all aspects of total customer service and care with our clients. You will work independently to troubleshoot and repair a variety of high speed cash-handling equipment; tracking and management of parts/tools; and staying abreast of changes in technical and functional elements of Glory Global Solutions equipment.</p><p>While some computer knowledge is required, this position is focused electro-mechanical repair. The ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals.</p><p>&nbsp;</p><p><strong>THIS JOB MIGHT BE RIGHT FOR YOU IF:</strong></p><p>&middot; You enjoy interacting with people and providing good customer service.</p><p>&middot; You consider yourself mechanically inclined and a fast learner.</p><p>&middot; You have great communication skills and can effectively convey information.</p><p>&middot; You are conscientious. You take the time to insure that your work is done right.</p><p>&middot; You enjoy working with minimal supervision. You are confident in your ability to prioritize and make critical decisions.</p><p>&middot; You are driven and motivated to make a meaningful impact in your role.</p><p>&nbsp;</p><p><strong>MAIN RESPONSIBILITIES</strong></p><p>&middot; Ensure overall customer satisfaction</p><p>&middot; Diagnose system problems and make repairs</p><p>&middot; Keep customer apprised of progress during maintenance or a down system situation</p><p>&middot; Document system problems and preventative maintenance in customer site log</p><p>&middot; Gather and record machine information to monitor performance</p><p>&middot; Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistance</p><p>&middot; Make recommendations for improving the service, reliability, and performance of our equipment</p><p>&middot; Escalate difficult technical problems by seeking timely advice or assistance from technical support</p><p>&middot; Establish preventative maintenance schedules and implement according to company specifications</p><p>&middot; Any other job responsibilities as assigned within scope of position</p><p>&nbsp;</p><p><strong>REQUIRED EDUCATION AND QUALIFICATIONS</strong></p><p><strong>Education Level:</strong></p><p>&middot; Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience</p><p>&middot; Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred</p><p>&nbsp;</p><p><strong>Qualifications: </strong></p><p>&middot; Excellent customer service and communication skill</p><p>&middot; Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication</p><p>&middot; Logical trouble shooting skills and capability to isolate problems at PCB or component level</p><p>&middot; Ability to effectively work with electric schematics, logic diagrams, and mechanical drawings</p><p>&middot; Understanding of AC/DC power distribution and digital/analog circuitry</p><p>&middot; Trained in the maintenance and repair of electro-mechanical machines</p><p>&middot; Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM&rsquo;s or copier machines experience is preferred</p><p>&middot; 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience</p><p>&middot; Hold a Valid Driver&rsquo;s License</p><p>&nbsp;</p><p><strong>REQUIRED SKILLS AND COMPETENCIES </strong></p><p>&middot; A company van is provided and you will drive from your home daily to our customer sites. Therefore, it is critical that you live within a reasonable commute from the assigned territory</p><p>&middot; Must be able to lift up to 50 pounds without assistance</p><p>&middot; Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist</p><p>&middot; Must be able to work at all of our customer sites as needed including financial institutions, casinos (gaming licensing may be required after the time of hire), truck stops, recreational parks, retail stores etc.</p><p>&middot; Ability to work weekends and/or holidays on a rotational basis to accommodate business needs</p><p>&middot; Must be available for on call on some weekends and 24/7 if necessary</p><p>&middot; Occasional travel outside your assigned territory may be necessary</p><p>&middot; Ability to accommodate limited accessibility at a job site</p><p>&middot; Ability to work autonomously with minimal supervision</p><p>&nbsp;</p><p><strong>GLORY SPIRITS </strong></p><p>The Glory Spirits &amp; Behaviours reflect the values and behaviours that are critical to the ongoing success of Glory and as such represent the foundations of our behaviour globally to lead us to realise our mission:</p><p><strong>Value Creation</strong> - strive to create value for customers</p><p><strong>Self-Starter</strong> - understand the objectives of your own work and are proactive in achieving goals</p><p><strong>Collaboration </strong>- respect diversity and create a culture of collaboration to work with each other to achieve a common goal</p><p><strong>Integrity </strong>- understand Glory&rsquo;s mission and act with responsibility and pride to realise achievement and act and behave with high integrity and a strong sense of ethics</p><p><strong>Own Growth</strong> -<strong> </strong>leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work.</p><p>&nbsp;</p><p><strong>Disclaimer</strong></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.</p><p>&nbsp;</p><p><strong>An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer</strong></p><p>It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc. location to which this application is submitted.</p><p>&nbsp;</p><p><strong>Third Party Agencies </strong></p><p>Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.</p><p>&nbsp;</p></div><h3>Company Description</h3><div>As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business. <br/><br/>Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals; enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.<br/><br/>We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.</div> Glory Asheville NC

Field Service Technician Desktop/Laptop/Printer

Brainhunter