Field Service Technician

Field Service Technician Position Overview The Field Service Technician is responsible for providing on-site support, troubleshooting, and repair services for machinery within the food manufacturing sector. The main objective is to ensure optimal machine performance and minimize downtime through effective maintenance and problem-solving skills.

Responsibilities: Field Service, troubleshoot electrical and mechanical industrial equipment issues, repair and install all equipment sold by us at customer's site. Provide electrical and mechanical technical help via phone and e-mail. Help within the Parts Department.

Travel when requested, via air travel and locally via auto. Approximately 50% local or overnight travel within the USA. Company van is provided.

Key knowledge / experience needed: A good understanding of industrial type equipment A good understanding of electrical and electrical controls A good understanding of electrical schematics A good understanding of mechanical function and repair Field service experience Good customer and reporting skills Functions and Tasks: Electrical troubleshoot and repair all equipment sold Mechanical troubleshoot and repair all equipment sold To provide all technical service and support in a timely manner and in accordance with established company protocols.

Sell Preventive Maintenance Contracts Sell Recommended Spare Parts Install all equipment sold Commission / Demo all our equipment Proper paper work must be filled out and completed prior to leaving the job-site. Technical phone and e-mail support Parts processing when available Benefits Applicants must be authorized to work in the U.S.