Performs mechanical repair, process startup and customer training of Andritz supplied equipment located
at customer facilities. Provides customer operational and mechanical technical assistance to existing
installations. Train new company service technicians. Responsible for in house assembly and repair of
new or second hand equipment and rebuilds of customer owned equipment when not performing field
Confer with responsible technical personnel on proper implementation of field service activities.
Verification of proper installation of Andritz supplied equipment
Manage, as needed, field service repairs ensuring a timely flow of information and coordination of
Perform as required, mechanical service, installation checkout and process startup.
Prepare field service reports and supporting documents for billing purposes outlining situations
occurring at the job site.
Assist and advise spare parts department relative to technical matters and inventory
Recommend spare parts inventory to be maintained by Customer.
Assist in the promotion of spare parts and repair business.
Travel as needed up to 75% (yearly average)
Perform as required, in-house repair work or new equipment assembly
Assist in the maintenance of all rental / pilot units.
Assist as required with spare parts, equipment, and repair orders.
Assist as needed in test trials (setting up, assisting in running the tests, and cleanup)
Perform quality control procedures and inspection on subcontracted and vendor items.
This position description is not intended to be all inclusive, and employee will also perform other
reasonably related business duties as assigned by immediate supervisor and other management as
This organization reserves the right to revise or change job duties as the need arises. This position description does not constitute a written or implied contract of employment.
Good mechanical aptitude.
Mechanical and Process knowledge of different Andritz manufactured equipment.
Experience at reading basic engineering drawings.
Microsoft (Windows, Word, Excel).
Specialized Job Skills:
Must be able to use most hand tools and have well developed mechanical aptitude.
Must have ability to use precision measuring instruments and the ability to read and interpret
engineering drawings and blueprints.
The physical demands of this position require the ability to walk, sit or stand for long periods of
Must be physically able to lift a minimum of 75 pounds, and have the dexterity to bend and stoop
for long periods of time.
Must be able to climb ladders and maintain balance on catwalks and platforms.
Make visual inspections with precise hand and finger movements, with reasoning and problem
Maintain a professional and courteous manner during the performance of all duties with
both internal employees and customers
Promotes and furthers Andritz's goals through the development of good customer relationships
and recognized professionalism while at site