Field Service Technician

Job Title: Field Service Technician

Job Description

Travel to client sites, primarily around the Des Moines metro area with additional travel within Iowa and Omaha. Your role will involve direct communication with clients via phone and email to diagnose issues and perform troubleshooting. You will be responsible for troubleshooting mechanical and controls issues onsite, explaining maintenance procedures, providing system upgrade recommendations, and maintaining accurate service records.

Hard Skills

• Mechanical troubleshooting

• Controls troubleshooting

• Accurate record keeping

Soft Skills

• Effective communication

• Client relations

• Independent work

• Time management

Job Type

This is a Contract-to-Hire position with a duration of 12 Month(s).

Work Site

This is a fully on-site position in Johnston, Iowa.

Work Environment

The majority of the work will be onsite at customer locations such as datacenters and schools. Although there is an office in Johnston, visits there are infrequent. You will be equipped with a company truck, tools, computer, and phone for work purposes. Work may sometimes be collaborative, depending on project size, but often will be independent. Occasional overtime is expected, especially during project commissioning, compensated at time and a half.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.