Field Service Technician - 2024 Co-Op Program

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

It's not just about having the right technology, it's about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 85 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations - ensure continuity, enhance productivity and reduce risk - helping achieve peak performance. When every second counts and performance reliability is a must - we are ready and able to serve today, tomorrow and into the future.

Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.

Job Description

The Field Service Technician (FST) Co-Op Program in Sarasota, Orlando, St. Petersburg, and Plantation, FL offers an incredible opportunity for passionate individuals with no/minimal work experience to learn and grow.

As an FST Co-Op, you will work directly alongside skilled and experienced technical leaders in the organization, gaining hands-on experience in the field. Through the FST Internship Program, you will develop a unique skill set in both multi-site RF communications systems and computer/networking skills. This combination of knowledge will allow you to make a valuable contribution to the Public Safety customers in the assigned area. We are looking for motivated individuals who are eager to learn and can thrive in high-pressure situations. As an FST intern, you will have the chance to solve customer problems quickly and effectively, even in stressful scenarios. This will help you develop your problem-solving skills and build resilience.

Throughout the Co-Op, you will work closely with Motorola Solutions' Public Safety Customers and the Subcontractor (MSS) community. You will also collaborate with teams from Sales, Engineering, Project Management, and Customer Service. This will give you exposure to various areas of the organization and allow you to develop a well-rounded understanding of the industry.

Join our FST Co-Op Program and embark on an exciting journey of learning, skill development, and personal growth. This opportunity will provide you with the foundation you need to launch a successful career in the field of RF communications systems and computer networking.

• In this exciting role, you will have the opportunity to learn and grow while contributing to important field activities. Your academic principles gained from courses will be put into practice in a dynamic professional environment.

• As part of the team, you will provide valuable technical support for specialized telecommunications systems and public safety product applications. This hands-on experience will allow you to develop a deep understanding of these systems and their real-world applications.

• You will also play a crucial role in maintaining and documenting complex communications systems. This will give you firsthand experience in system maintenance and documentation best practices.

• Your contributions will be recognized through weekly reports, allowing you to showcase your activities and accomplishments. This will help you sharpen your communication skills and highlight your achievements.

• Additionally, you will have the opportunity to develop innovative solutions to challenging technical problems. This problem-solving experience will enhance your critical thinking abilities and help you develop creative approaches to system maintenance, upgrades, and support.

• Continuous training is a key aspect of this role, ensuring that you stay updated on the latest technologies and troubleshooting techniques. This commitment to learning will allow you to continually expand your knowledge and stay at the forefront of the industry.

• Join us in this role and embark on a journey of learning and growth, where you can apply your academic principles in a practical setting and gain valuable experience in the telecommunications field.

Preferred Candidate Knowledge/Experience:

• Currently pursuing certifications in Security+, Network+, CCNA, or NRS1

• Understanding of wired communications systems, like local area networks (LAN) and wide-area networks (WAN)

• Ability to install, configure, and maintain computer networks, including cabling, routers, switches, firewalls, and bridges.

• Familiarity with R.F. interfaces and systems such as transmitters, receivers, and antenna networks.

• Knowledge of standard telephony, dedicated data circuits, and packet switching techniques.

• Understanding of logging recording systems.

During the Co-Op Program, you will gain hands-on experience with the following equipment:

• Motorola Base Stations (STR series, GTR series, etc.)

• Centracom Consoles (Gold Elite, MCC7500, MCC7100)

• Computer IP Networks and Configuration

• Experience working with RF Infrastructure Technologies, including Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment

The Co-Op Program will also provide you with technical skills in using various communications test equipment, such as:

• Communication System Analyzers

• Ethernet Link test sets

• TIMS (Transmission Impairment Measurement Set)

• Digital RF Power Meter

• Motorola Conventional, SmartNet, Centracom, and MCC Console systems, Secure Operations, and ASTRO A7.x - A20.x Digital systems and installation procedures.

Joining our Co-Op Program will give you an incredible opportunity to learn and grow in the field of communications. You will gain hands-on experience with a variety of equipment and technologies, allowing you to develop valuable skills and knowledge. We are excited to provide you with the chance to apply your academic learning in a practical setting and pave the way for a successful career in the industry.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Basic Requirements

• Must be a current student attending a 2 year program or a 4 year program at a college, university, or technical school

• Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.

• Must possess a current and valid driver's license and have a clean driving record.

Travel Requirements

10-25%

Relocation Provided

None

Position Type

Intern

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 9 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.