Field Service Tech

Neopost Dallas , TX 75201

Posted 1 week ago

Neopost USA has an immediate opening for a Field Service Technician in the Dallas area. Technicians are responsible for installation, integration, training and repair of Neopost's innovative software and hardware solutions.

As a Field Service Technician you will enjoy a highly competitive salary as well as complete benefits and excellent opportunities for advancement and professional growth in a dynamic, Customer Communications Management industry leading company.

Learn more about Neopost USA by viewing this short video: VIEW NEOPOST VIDEO

Visit our website at to learn how Neopost is shaping the future of business communications.

Neopost USA is actively seeking candidates who possess these essential qualifications:

  • Ability to communicate and interact effectively in a customer centric organization. Ability to multi task and prioritize with a positive customer experience vision

  • Ability to handle urgent diagnosis, repair and customer relations when systems are not performing

  • Strong written, verbal and communication skills

  • Strong and effective decision making skills necessary to prioritize workload

  • Strong MS Office skills (Word, Excel, Outlook)

  • Proven experience and proficiency with electro-mechanical diagnostic and repair tools and test equipment

  • Knowledge of PC hardware, premise and cloud software systems

  • A + Certification desirable

About Neopost

Neopost USA delivers mailing, business communications management and shipping hardware and software solutions as well as a full range of consultancy, maintenance and financing services. Founded in 1924, Neopost has grown to become a global leader in mailing solutions and a major player in digital communications and shipping services. Our wealth of experience, gained over a period of more than 90 years, has been marked by significant acquistions. The company's fast-growing business includes Document Output Solutions, Logistics and Customer Information Managment, positioning us as a key player in a technology-driven world.

Neopost is recognized as a Platinum Award winner in the Healthy Workplace Employer program presented by the Business Council of Connecticut.

For more information on Neopost USA, visit

Neopost USA is actively seeking candidates who display these four values:

  • Focus on Customers

  • Promote Innovation

  • Foster Teamwork

  • Drive to Succeed

For consideration, please submit your resume on line

Neopost USA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Maintenance Field Service Tech (Tx)

Dematic Corp.

Posted 1 week ago

VIEW JOBS 3/13/2019 12:00:00 AM 2019-06-11T00:00 Company Overview Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 6,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors. Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation. The Role Job Family Responsibilities:Participates in semi-complex equipment trial runs, investigative tests, repairs and overhauls. Participates in training customers on semi-complex products and services. Performs semi-complex maintenance on tools, test equipment, etc., and maintains documents of all inspections, maintenance and repair work, and failures. Participates in responding to semi-complex service calls. Participates in the assessment of semi-complex product/equipment performance based on field support data and recommends modifications or improvements. Key Responsibilities:Performs semi-complex work within technical or paraprofessional area. Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Refers complex, unusual problems to others. What We Are Looking For Qualifications: * Trade school graduate or two year Associates degree in a mechanical, electrical, or mechanical technician program. Bachelors degree in Engineering preferred. * Two years (minimum) experience in troubleshooting electromechanical and/or mechanical equipment. Successful candidate must have some working experience with material handling equipment. Service experience with VFD, AGVS, AS/RS (cranes), or conveyors is highly prized. * Must be willing to travel on short notice and spend up to 65% of the time traveling. May be continuously away from home for as long as a month. * Must be willing to be on call and travel accordingly. * Willingness to work weekends, holidays and off shifts. * Must be able to act calmly in stressful situations. * Must be able to write concise, clear, and complete trip reports in the time frame required according to Dematic procedures. * Must have knowledge in the use of personal computers for word processing, data base functions and communications. Understanding personal computer hardware setup and software configuration required. * Working experience with troubleshooting PLC's is required. Education:Typically an Associates degree or 1-2 years of vocational technical training preferred. HS diploma or equivalent required. Specialized skill training/certification may be required. Knowledge and Experience:Demonstrates comprehensive working knowledge of a technical or specialty area, and of operations, methods, and practices. Generally, 2-5 years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above. Key Working Relationships:Primarily intra-organizational contacts and limited external contacts. Dematic Corp. Dallas TX

Field Service Tech