Field Service Supervisor

Honeywell Rocky Hill , NJ 08553

Posted 2 months ago

Field Service Supervisor

Innovate to solve the world's most important challenges

Do you have the desire to make a significant difference for Honeywell and its customers?

Honeywell seeks a Field Service Supervisor that can uniquely couple strategic thinking and execution. This leader will be an expert at building highly productive teams, have motivating leadership skills and will ultimately drive sales and profitable growth of the service business. This successful candidate will report to the Service Business Leader.

The FSS is responsible for customer relationship management, developing additional sales opportunities, managing personnel (service technicians and fitters). The key metrics this role is accountable for include Orders, Revenue, Profit, the Task Order Project and Service Agreement Contracts and Customer Satisfaction.

The FSS must be able to work in a fast-paced environment while still being held accountable for the overall financial results including project execution and new business acquisition.

Drive business growth by enabling and leading a highly-effective team

Help Honeywell be the customer's top choice by improving upon the Customer & Product Support function

Utilize your knowledge of Honeywell products to build a team focused on innovation and customer satisfaction
20 Supervise team activities and performance 20 Collect and report performance metrics 20 Develop team and team members 20 Identify opportunities for process improvement 20 Assign and supervise project work

YOU MUST HAVE

  • High School Diploma or GED
  • 3 years of field experience in HVAC, Fire, or Building Automation

WE VALUE

  • Advanced degree

  • We value military background

  • Previous industry experience

  • Excellent communication skills

  • Demonstrated ability to influence at varying levels across the organization

  • Demonstrated ability to operate independently

  • Ability to use experience to appropriately apply the established standards

  • Demonstrated ability to effectively manage a team

  • Previous customer service experience

Due to US export control laws, must be a US citizen, permanent resident or have protected status.ExemptHow Honeywell is Connecting the WorldINCLUDES

  • Remote Access Required

  • Continued Professional Development

  • Some Travel Required

ADDITIONAL INFORMATION

  • Job ID: HRD43744

  • Category: Customer/Product Support

  • Location: 712 Brook St Ste 106, Bldg B, Rocky Hill, CT 06067 USA

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.


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Field Service Supervisor

Honeywell