Field Service Representative

SUMMARY OF DUTIES

• Oversee and instructs various Service Companies and rig personnel in proper handling and make-up criteria for VAM USA products

• Supervises rig crews/casing crews in implementation and field evaluation of new products

• Perform critical inspections of VAM USA products on-site to field inspection criteria

• Provides procedural support and oversees control to ensure the product is installed and or maintained in the most efficient manner allowing the product to perform to its optimum design potential

• Follows up with customer's representative regarding past and upcoming jobs to identify potential areas of improvement and to continuously build positive relationships

• Responsible for service report fulfillment

• Accompany or assist sales with customer calls

• Responsible for maintaining and controlling all equipment and accessory inventory

• Verifies connection signature for acceptance or rejection and calibration of connection make-up equipment

• Responsible for ordering needed service equipment and ship equipment to job sites as needed

• Maintains and safely execute the Smith System of driving on company vehicles

• Available "On Call" in accordance with company policies and procedures to satisfy customer requirements

• Must follow all company policies, running procedures, specifications and safety standards

• Any other duties as assigned

REQUIREMENTS

• High School Diploma or equivalent experience to meet skill level. Prefer advanced education

• Minimum 5 years in OCTG services

• Advanced knowledge of well completions

• Experience with Enterprise Resource Planning (ERP) systems, preferably SAP

• Ability to read, write and speak well in English and possess strong analytical and interpersonal skills

• Ability to understand and execute instructions through strong organizational skills and attention to detail

• Must be available for frequent extended travel both domestically and internationally

• Have a valid driver's license and good driving record

• Must be able to pass applicable testing as required

Multiple locations needed

Lafayette, LA

Houston, TX