Field Service Representative

About Shermco

Since 1974, Shermco has become North America's largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical. All done with an emphasis on safety excellence and client service. That's why we say… if it's in the electrical power system, Shermco does it.

Backed by Gryphon Investors, a leading private equity firm focused on profitably growing and competitively enhancing middle-market companies in partnership with experienced management, Shermco is poised for the next decade and beyond.

Shermco US is seeking an Field Service Representative

Field Service Representative

We are seeking a highly motivated and skilled Field Service Representative to join our team in Chicago, IL. The successful candidate will be responsible for providing exceptional customer service and technical support to our clients in the field.

Responsibilities

• Travel to client sites to install, maintain, and repair equipment
• Provide technical support and troubleshooting assistance to clients
• Conduct regular maintenance checks and inspections on equipment
• Train clients on proper use and maintenance of equipment
• Document all service and maintenance activities in a timely and accurate manner
• Collaborate with internal teams to resolve complex technical issues
• Stay up-to-date with industry trends and advancements in technology

Requirements

• High school diploma or equivalent
• 2+ years of experience in a field service or technical support role
• Strong technical aptitude and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Valid driver's license and reliable transportation
• Flexibility to work outside of normal business hours as needed

Application Process

If you meet the requirements for this position and are interested in joining our team, please submit your resume and cover letter for consideration.

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EQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACE

Shermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Shermco is a drug-free workplace.

NO AGENCIES PLEASE

No Agencies Please. Any unsolicited resumes sent to Shermco from a third party, such as an Agency, including unsolicited resumes sent to Shermco mailing address, fax machine or email address, directly to Shermco System Integration employees, or to Shermco System Integration resume database will be considered Shermco property. Shermco will not pay a fee for any placement resulting from the receipt of an unsolicited resume.