Field Service Representative

Date Posted:

2024-02-05

Country:

United States of America

Location:

HTX17: Landing Gear

• Fort Worth 4630 N. Beach Street , Haltom City, TX, 76137 USA

Position Role Type:

Onsite

Collins Aerospace is seeking a Field Service Representative who will support customer needs at assembly location in Fort Worth as well as in/out-country technical support at various customer sites. When not travelling, candidate will be responsible for supporting Collins Aerospace in-house repair and MOD activity as well as support production needs as necessary.

Location: Onsite - (Haltom City, TX)

Shift: 1st shift, (5:00AM - 3:30PM, Monday

• Thursday)

PRIMARY RESPONSIBILITIES:

• Maintaining/testing of Landing Gear Assemblies.

• On-site repair, maintenance and test activities directly supporting our customer base.

• Provide technical support in the maintenance and repair of equipment.

• Support Production and the Integration and Test of equipment.

• Maintenance and control of assigned tools/test equipment and spare parts. Assist with the return and repair of customer owned assets using the RMA process.

• Performs other administrative duties associated with the job, including but not limited to electronic expense reports, daily time cards, Field Service Reports.

• Ensures that all assigned tasks are completed accurately and in a timely manner.

• Must be willing and able to work in various environmental conditions.

• Will lift and move equipment up to 55 pounds.

• Must be able to meet medical and physical fitness requirements to enter into and maintain deployment in accordance with customer requirements.

• Able to travel internationally and domestically up to 50% on short notice to support assignment.

• Able to work extended hours including evenings, weekends, holidays and participate in on-call duties.

• Must be able to obtain and maintain a US passport.

Qualifications/Experience Needed:

• Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 8 years relevant experience

• U.S. Person (U.S. citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required:https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

• Minimum 3+ years' experience in Landing Gear Assembly and test.

PREFERED QUALIFICATIONS:

• Must be able to read, understand technical material and procedures/instructions.

• Proficiency with Microsoft Office applications and data entry skills.

• Ability to develop and maintaining good customer relations.

• Must be able to function with minimal supervision.

• Must be willing and able to work in various environmental conditions.

• Must communicate effectively with internal and external customers both verbally and in writing.

• Ability to multi-task and complete high volumes of work.

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Our Advanced Structures team leverages advanced materials and additive manufacturing to develop complex interior and exterior solutions. These solutions ensure structural integrity of the aircraft, help aircraft take off and land, stay trim in the air, move forward, carry cargo and conduct rescues. We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement - we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come. We are looking for the best and brightest to fly and land with us!

#reempowerprogram

This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Minimum Program Qualifications

To qualify for the Raytheon Technologies, Re-Empower Program, candidates should:

• Be on a career break of one or more year at time of application

• Have prior experience in functional area of interest

• Have interest in returning in either a full-time or part-time position

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance

• Three weeks of vacation for newly hired employees

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

• Tuition reimbursement program

• Student Loan Repayment Program

• Life insurance and disability coverage

• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

• Birth, adoption, parental leave benefits

• Ovia Health, fertility, and family planning

• Adoption Assistance

• Autism Benefit

• Employee Assistance Plan, including up to 10 free counseling sessions

• Healthy You Incentives, wellness rewards program

• Doctor on Demand, virtual doctor visits

• Bright Horizons, child and elder care services

• Teladoc Medical Experts, second opinion program

• And more!

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that's redefining aerospace, every day.

Please view the link below to learn more about our Landing Systems business unit:

https://www.youtube.com/watch?v=7qcXPa0ZCe

The salary range for this role is 48,000 USD - 116,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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