Field Service Representative

Receives general guidance from the supervisor or senior technician relative to overall functions to be performed. Supervisor and senior technician are available for advice and assistance on problems encountered. Work is reviewed on the basis of the adequacy of customer service, equipment maintenance, repair, and calibration.

Major Responsibilities

Serves as electronic technician in the Field Service Support function responsible for installation, repair, maintenance, and calibration of all equipment, instruments, and analytical systems in the emission inspection program.

Maintains a territory consisting of 75-110 customers. Responsible for trouble-shooting equipment and analyzing appropriate documents to determine cause of equipment trouble and malfunctions in major test equipment and test procedures within designated territory.

Performs maintenance of instruments and equipment. Performs preventative maintenance and calibration functions. Calibrates major instruments/and or gas instruments to specified tolerances.

Completes necessary paperwork and reports on assigned work and assist in the completion of records, reports, and other test documents. Responsible for the accuracy of inventory in his/her possession. Provides training to customer base on the proper operation and maintenance of motor vehicle inspection equipment. Responsible for preventive maintenance on company vehicle assigned.

Performs other duties as assigned. Significant travel required.

Physical Demands

• Ability to work outside normal operating hours, overtime, and in extreme hot and cold conditions.

• Prolonged periods of standing, sitting, stooping, bending, crawling, and crouching required.

• Ability to use mechanical and electronic tools and equipment.

• Ability to lift moderate to heavy items required.

• Ability to operate a motor vehicle.

18 years of age or older.

High School Graduate.

One years experience in electronic/electro-mechanical maintenance and repair.

Familiarity with test equipment including oscilloscope, frequency counters, and digital multimeters.

Current driver's license with good driving record.