Come Build Your Career Under OUR Roof
Position available in Parsippany, NJ / Stamford, CT / Mineloa, Long Island
The Field Services Representative performs the day to day services within their assigned region. Responsibilities in this position include performing and completing roof inspections, performing specialized tasks to resolve problems, and providing weekly activity reports within the region. Field work involves Low and Steep Slope roof types. Participate in training and meetings when directed.
Responsible for prioritizing, scheduling and performing warranty, guarantee and complaint inspections within an area of assigned responsibility without direct supervision. Additional responsibilities include such key duties as:
60% Perform roofing site inspections as directed.
20% Assist in problem resolution, complaints and provide proper written communication to GAF and GAF owners/customers.
20% Provide technical assistance to internal and external business partners as directed.
Traveling to neighboring areas to complete roof inspections as assigned and directed
Prioritizing open inspection requests to formulate a productive schedule
Completing Commercial and Residential Roof inspections including:
Completing leak and complaint inspections as assigned
Completing timely reports for all completed inspections
LEVEL BASED COMPETENCIES
Adaptability: Handles a wide variety of assignments. Possible short notice.
Building Strategic Working Relationships: With internal and external business partners
Stress Tolerance: Workload, diffuse issues at projects
Decision Making: Construction details, inspections
Solid verbal and written communication skills:
Communication: Reports, calls, emails are all carried out timely
Understand and comply with GAF Safety requirements
Possess a strong working knowledge of GAF products and procedures
Possess strong computer skills related to GAF software systems as applicable
Sound general knowledge of commercial and residential buildings, essential, on-going
Knowledge of roofing-related products and their installation method, essential, on-going
Good attention to detail critical is for inspections
Strong communication skills, both verbal and written are critical for reports. Critical for advancement.
Ability to work toward team goals and provide solutions
Strong interpersonal and customer relationship management skills
Time management skills; ability to prioritize multiple activities and commitments
Ability to lift heavy equipment and materials, ladders, etc.
No of direct reports: 0
No of indirect reports: 0
Budget Responsibility: not applicable
We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).
GAF Buildings Materials Corp. Of America