Field Service Representative

Department Of Population Medicine Manchester , NH 03101

Posted 2 months ago

Are you interested in becoming part of a dynamic team that is looking to innovate and improve?

Would you like to work for a company that has been rated by the BBJ (15 yrs) as one of the best places to work?

Do you want to be part of a company that is committed to giving back to the community?

Harvard Pilgrim Health Care is currently seeking highly motivated individuals to join our organization as a Consumer Sales/Field Rep. The Consumer Sales/Field Rep has responsibility for providing call center support to the consumer sales team during peak volume and interacting with individual market brokers in the field to build relationships and provide education.


  • Interact with individual market brokers in the field from June/July to October 31st of each year to build and enhance relationships, provide education on HPHC products and processes and assist brokers with resolving complex client enrollment issues.

  • Provide Consumer Sales Call Center support the remainder of the year including quoting and enrolling new HPHC Individual and Medicare membership; facilitating renewal and plan changes; broker support and outbound call campaigns

  • Participate in cross functional teams as an individual market SME when required

  • Act as a resource for testing and development of system enhancements/fixes

  • Other individual market duties as assigned


Bachelor's degree or equivalent work experience and a minimum of 3-5 years progressive health care or sales related experience required, including knowledge of health care delivery economics, benefits and health care industry, business software applications

Project management, strategic thinking, creative problem solving are a must.

Ability to manage multiple projects simultaneously in a fast-paced environment. Communication, presentation, facilitation, analytical, negotiation skills

Resilient, collaborative, flexible, innovative.



Paid volunteer time off (up to 3 days annually)

Open Time Off

Annual Mini-Grant of $500 donated to a non-profit organization of the employee's choice

Educational Reimbursement

Working Environment


The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Field Service Representative I


Posted 7 days ago

VIEW JOBS 4/17/2019 12:00:00 AM 2019-07-16T00:00 Job Description SUMMARY: This position is responsible for customer service in the delivery, pickup and service of medical equipment including loading and unloading of that equipment in company vehicles. It is responsible for the cleaning, processing and quality control of medical equipment and general housekeeping of facility. DESCRIPTION: * Cleans, disinfects and performs quality control checks on products. * Prepares medical equipment, disposables and documentation for delivery. * Loads & unloads medical equipment. * Processes documentation for delivery and pickup of products. * Interacts with customers to include patients and hospital staff on a regular basis. * Searches for missing & misplaced equipment. * Perform basic troubleshooting. * Maintains vehicle appearance and ensures routine maintenance is completed and recorded as required by policy & procedure. * Perform basic housekeeping duties within facility. * Responsible for following work and safety instructions. * Conforms to and supports Company and Departmental policies and procedures. * Participates in any and all reasonable work activities as deemed appropriate by management. BASIC QUALIFICATIONS * Requires a High School diploma or equivalent * Requires a minimum of 2 years of work experience Ability to meet the physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA). The information listed above is not a comprehensive list of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Any physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EOE AA M/F/Vet/Disability: Acelity L.P. Inc. and its subsidiaries are an equal opportunity and affirmative action employer and give consideration for employment to qualified applicants without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, or genetic information or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please click here: VEVRAA Federal Contractor Acelity Manchester NH

Field Service Representative

Department Of Population Medicine