Field Service Representative (Bridgeport)

Proterra Bridgeport , CT 06602

Posted 1 week ago

Field Service Representative (Bridgeport)

The Proterra Story

Communities are growing and evolving, and with that, our transportation needs are changing. Now more than ever, we need smart solutions that provide safer, more reliable and cleaner transit.

Every day, Proterra works to meet those needs, with the world's best-performing zero-emission buses. Our revolutionary battery-electric buses help fleet operators abandon fossil fuels, improve environmental quality and reduce operating costs. Join the Proterra Revolution.

Position Overview

This position will provide comprehensive field service support to Proterra's Greenville Site Field Services Sr. Manager and other site leadership team members. You will be responsible for training, commissioning, troubleshooting, repair, customer interaction and general support of Proterra's fleet of all electric transit buses and associated charging equipment.

About the Role You will:

Maintain excellent communication with customers and property staff; hands-on training of customer operators and technicians.

Handles launch of new buses and charging systems.

Repairs, maintains, troubleshoots and service electric buses and charges using skills and tools that range from advanced computer diagnostics to basic mechanical tools; communicate and document solutions to non-technical parties.

Maintain detailed and timely paperwork and documentation for repairs and installations; manage field inventory of parts and tools.

Monitors subcontractors work to ensure quality and timeliness of completion.

Provides development input and continuous improvements to the team's field service software and tools.

Performs other duties as assigned by management.

About Our Group:

As strategic partners, the Customer Service team strives to ensure that our values, culture and engagement always allow us do great things for our company.

We strive to provide the highest level service and support to our clients each and every day.

We work collaboratively to build strong relationships with our clients, partners, and own team.

We treat each other with respectand always try to have a little fun every day!

This position will be part of the Greenville based Customer Service team that supports Proterra's Manufacturing and Engineering operations.

You will report to the Greenville Site Field Services Sr. Manager and collaborate with other Customer Service team members located at our headquarters in Burlingame, CA and manufacturing facilities in Los Angeles, CA and Greenville, SC.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seasonal Merchandiser Associate Bridgeport

Spectrum Brands

Posted 4 days ago

VIEW JOBS 3/15/2019 12:00:00 AM 2019-06-13T00:00 Division Information Spectrum Brands – The Home & Garden business unit of Spectrum Brands is based in St. Louis, Missouri with distribution, manufacturing and sales offices throughout the US and globe. We are a leading supplier of consumer products nationally for the home, lawn and garden, insect and weed control markets. We deliver groundbreaking products of exceptional value and top-notch quality to consumers with our well-recognized brands including Spectracide®, Hot Shot®, Cutter®, Repel®, Black Flag®, Garden Safe®, EcoLogic® and Liquid Fence®. Job Summary As a Seasonal Merchandiser with Spectrum Brands, you will play an essential role in the success of our business during our peak spring season! As you bring your energy and expertise, you will service the Home & Garden departments in our big box retailers, such as Home Depot and Lowes. As part of the day-to-day responsibilities the Merchandiser will be responsible for servicing a given territory, completing re-sets and promoting the sale of our company's consumer packaged goods products through listening to the consumers and asking the right questions. In order to do this the Merchandiser will need to be able to establish a positive rapport with store personnel and customers, built loyalty and relay information to Spectrum Brands Sales team regarding inventory wins or opportunities. You must be able to work with minimal to no supervision and have reliable transportation. Seasonal assignments will have an end date based on business needs, with the potential opportunity to be invited back for upcoming seasons or perhaps be considered for full time employment! Primary Duties & Responsibilities * Maintaining store presentation standards through building displays, , fixture installation, store sets, shelf maintenance, down stock, retrofits, inventory reconciliation, display maintenance and POP installation. * Identify opportunities for incremental display space to drive volume goals. * Provide product knowledge training to store personnel with the intention of allowing them to better drive sales to the end user. * Cover multiple stores daily in an assigned territory * Generating sales by increasing brand awareness and trial through direct interactions with consumers in assigned stores. * Participate in promotional events in assigned territory * Assist and monitor customer satisfaction. * Must understand and demonstrate safe work practices at all times to ensure a safe work environment. * Comply with all company policies and procedures. * Other duties as assigned. Education and Experience Profile An equivalent combination of: * High school diploma or GED preferred but NOT REQUIRED and; * 1 to 2 years previous sales or retail experience ideal. Required Skills * Professional communication skills and ability to communicate effectively with multiple audiences- consumers, store personnel, and internal information sharing * Strong organizational and time management skills * Competitive drive to succeed * Ability to climb ladders and lift up to 60 lbs. * Ability to travel extensively using personal transportation within territory with the potential for overnight travel as needed * Ability to work flexible hours, weekends and evenings as needed * High level of initiative * Ability to work effectively with a high level of independence * Problem solving ability Work Environment * The employee is regularly required to stand, walk, and use hands to finger, handle or feel objects, tools, or controls. * Ability to climb ladders and the employee must frequently (or occasionally) lift and/or move up to 60 pounds. * Specific vision abilities required by the job include close vision, peripheral vision, depth perception, and the ability to adjust focus. * The noise level and working conditions may be similar to those for a warehouse facility. * Exposure to weather conditions while traveling between assigned stores. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job/classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Spectrum Brands is an Equal Employment Opportunity/Affirmative Action employer. Spectrum Brands Bridgeport CT

Field Service Representative (Bridgeport)

Proterra