Standard Aero Maryville , TN 37802
Posted 4 days ago
Field Service Representative
Maryville, TN
Build an Aviation Career You're Proud Of
No matter your background, we will support you to take on new challenges and grow your skills. You'll build relationships, ensure our teams are taken care of and advocate for our customers' needs. Our values like integrity, service, teamwork, and communication will make you proud to be part of StandardAero.
Grow our ever-growing business by assisting customers, reaching new ones, and developing program strategies to help us succeed. You'll build relationships, ensure our teams are taken care of, and advocate for our customers' needs.
As a Field Service Representative, you'll collect technical data and evaluates maintenance procedures to address potential support issues while managing field office resources and maintaining company presence.
What you'll do:
Preparing for field service trip, booking flights and hotels
Gathering / ordering parts as required for job and shipping to job site
Shipping tools to job site
Fly and/or drive to necessary areas to perform field work
Travel to remote/dangerous countries may be required
Travel abroad to provide support to global customers Provides technical support and maintenance to customers in the field by dismantling, cleaning, repairing, inspection, assembly and/or testing customer engines or accessories
Performs schedules maintenance as part of preventative maintenance program
Performs visual and dimensional inspection of parts determining serviceability for continued service; identifies unserviceable parts that are not reparable and initiates parts requisitions
Assures that all services rendered are in compliance with customer, regulatory and company requirements
Maintains detailed documentations and appropriate paperwork following completion of a serviceable job
Maintains written reports on all pertinent incidents, accidents, problems and complaints
Acts as a liaison with production, engineering, sales and customers in resolving customer problems and complaints
Assesses supplied information and troubleshoots to determine most effective action required
What skills you will use:
5 years of experience as a field service representative or similar role
Experience with managing and preserving technical equipment
Critical thinker and problem-solving skills
Good time-management skills
Great interpersonal and communication skills
Must have an Airframe and Powerplant license (A&P)
Ability to meet US Persons requirements per ITAR.
Benefits that make life better:
Comprehensive Healthcare
401(k) with 100% company match; up to 5% vested
Paid Time Off starting on day one
Bonus opportunities
Health- & Dependent Care Flexible Spending Accounts
Short- & Long-Term Disability
Life & AD&D Insurance
Learning & Training opportunities
Raising the Standard of Excellence since 1911
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.
Inclusivity Is Our Standard
It is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.
Standard Aero