Field Service Rep II

Field Service Representative

Maryville, TN

Build an Aviation Career You're Proud Of

No matter your background, we will support you to take on new challenges and grow your skills. You'll build relationships, ensure our teams are taken care of and advocate for our customers' needs. Our values like integrity, service, teamwork, and communication will make you proud to be part of StandardAero.

Grow our ever-growing business by assisting customers, reaching new ones, and developing program strategies to help us succeed. You'll build relationships, ensure our teams are taken care of, and advocate for our customers' needs.

As a Field Service Representative, you'll collect technical data and evaluates maintenance procedures to address potential support issues while managing field office resources and maintaining company presence.

What you'll do:

• Preparing for field service trip, booking flights and hotels

• Gathering / ordering parts as required for job and shipping to job site

• Shipping tools to job site

• Fly and/or drive to necessary areas to perform field work

• Travel to remote/dangerous countries may be required

• Travel abroad to provide support to global customers Provides technical support and maintenance to customers in the field by dismantling, cleaning, repairing, inspection, assembly and/or testing customer engines or accessories

• Performs schedules maintenance as part of preventative maintenance program

• Performs visual and dimensional inspection of parts determining serviceability for continued service; identifies unserviceable parts that are not reparable and initiates parts requisitions

• Assures that all services rendered are in compliance with customer, regulatory and company requirements

• Maintains detailed documentations and appropriate paperwork following completion of a serviceable job

• Maintains written reports on all pertinent incidents, accidents, problems and complaints

• Acts as a liaison with production, engineering, sales and customers in resolving customer problems and complaints

• Assesses supplied information and troubleshoots to determine most effective action required

What skills you will use:

• 5 years of experience as a field service representative or similar role

• Experience with managing and preserving technical equipment

• Critical thinker and problem-solving skills

• Good time-management skills

• Great interpersonal and communication skills

• Must have an Airframe and Powerplant license (A&P)

• Ability to meet US Persons requirements per ITAR.

Benefits that make life better:

• Comprehensive Healthcare

• 401(k) with 100% company match; up to 5% vested

• Paid Time Off starting on day one

• Bonus opportunities

• Health- & Dependent Care Flexible Spending Accounts

• Short- & Long-Term Disability

• Life & AD&D Insurance

• Learning & Training opportunities

Raising the Standard of Excellence since 1911

With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.

Inclusivity Is Our Standard

It is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.