Field Service Power Generation Technician

Field Service Power Generation Technician

Description

Field Service Power Generation Technician

Description

$5,000-$10k Sign on Bonus!!

We are looking for a talented Field Service Power Generation Technician to join our Distribution Business in Bossier, LA.

In this role, you will make an impact in the following ways:

• Completing repair activities on generators or components.

• Engaging with customers in a courteous and professional manner.

• Perform maintenance/repairs utilizing diagnostic tools.

• Maintain detailed records of service.

• Adhere to Cummins Health, Safety & Environmental policies.

• Ongoing development/certifications on new and existing Cummins products.

• Maintain own tools.

In order to be successful in this role you will need the following:

• Broad mechanical and electrical repair and maintenance abilities.

• High Voltage / Low Voltage experience.

• Capable of electrical repair and maintenance with minimal supervision - hands on exposure to working on power generation products.

(Entry):

• Primarily engaged in preventative maintenance or basic repairs/diagnostics on generators.

• Basic Diesel Engine experience.

• Requires direct supervision and review of workmanship quality.

(Intermediate):

• Advanced troubleshooting and repairs of generators, transfer switches, and auxiliary components.

• Startup and repair of bypass transfer switch.

• Mentor junior technicians including technical support and documentation.

(Advanced):

• Setup, troubleshoot and repair basic paralleling generator systems.

• Understanding switchgear schematics.

• Able to train Entry/Intermediate Technicians.

• Seeking Intermediate to Advanced Technician.

• A current valid license is required for this role.

Compensation and Benefits Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Qualifications

Skills

Ensures accountability

• Holding self and others accountable to meet commitments.

Communicates effectively

• Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus

• Building strong customer relationships and delivering customer-centric solutions.

Plans and aligns

• Planning and prioritizing work to meet commitments aligned with organizational goals.

Self-development

• Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Service Documentation

• Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.

Technical Escalation

• Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.

Diagnostics Application

• Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.

Electronic Service Tool Application

• Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.

Product Repair and Maintenance

• Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.

Power Generation Systems Knowledge

• Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and analyzes Power Generation system operation and integration (switch gear, power system controls, uninterruptable power supply, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.

Health and Safety Fundamentals

• Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.

Education, Licenses, Certifications

Apprentice Trained Power Generation/ Electrical Technician (Preferred)

Vocational diploma from relevant technical institution

Current relevant electrical certification

Locally valid driving permit

This position may require licensing for compliance with export controls or sanctions regulations.

Experience

Minimal level of workshop related experience required.

Basic level knowledge of and/or experience with power generation products

High Voltage/ Low Voltage experience

The level for this position will be based on the candidate's qualifications and skill set. Qualifications for different technician levels:

o Technician Level I: Limited relevant technician experience; qualified to perform work on a minimal number of products in-scope for technician at this location; primarily engaged in maintenance or basic repairs/diagnostics; requires direct supervision and review of workmanship quality.

o Technician Level II: Some relevant technician experience; qualified to perform work on an intermediate number of products in-scope for technician at this location; primarily engaged in moderately complex maintenance and repair; some exposure to moderate or complex diagnostics, requires limited direct supervision, may provide basic training or guidance to new technicians.

o Technician Level III: Significant relevant technician experience; qualified to perform work on most or all of products in-scope for technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets.

This position will require a Med-Card and we will also be required to complete a DMV driving report. This position will be part of the PHMSA pool. CANDIDATE MUST BE 21 YEARS OLD.

• A current valid license is required for this role

• This role requires a 5 year motor vehicle report, free from major violations

• This role requires applicant to pass a Department of Transportation (DOT) physical

• 3 years driving experience

• This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use

• Federal law requires a CDL holder to be 21 years of age or older, applicant must be 21 years of age

• This roll is subject to Pipeline and Hazardous Materials Safety Administration (PHMSA) drug testing pre-employment and random drug testing requirements. This roll will be subject to on-going random drug testing.

Job SERVICE

Primary Location United States-Louisiana-Bossier City-US, LA, Bossier City, Cummins Mid-South

Job Type Shop

Recruitment Job Type Technician

Job Posting Jun 18, 2024, 10:35:54 PM

Unposting Date Sep 17, 2024, 11:29:00 AM

Organization Distribution Business

Role Category Hybrid

• Potential for Partial Remote

Relocation Package Eligible

Req ID: 2400057E