Field Service Network Technician

Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to twenty-eight branches located in nine western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, youll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

We are currently seeking a Network Technician with a passion for technology at our branch in Albuquerque, NM. Our ideal candidate will be energetic, have experience with problem-solving, and have the ability to meet urgent deadlines while maintaining accuracy.

Essential Job Duties

• Connecting/installing office equipment to our customer's network

• Set-up printing, scanning, scanning to e-mail, scanning to FTP, etc. Ensuring customer satisfaction

• Remote troubleshooting and diagnosis of network connectivity issues

Qualifications

• Professional networking

• Net +

• Good understanding of Windows Server environments (SBS,2008 R2 & 2012R2)

• Advanced knowledge of networking protocols and concepts (Routing, Ports, TCP/IP, Network analysis tools)

• Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10, and other mainstream Microsoft applications

• Proficient with all Apple products

• Strong communication skills and ability to work cohesively with clients

• Ability to travel locally to different clients

Benefits

• Advancement and growth into leadership roles

• Team-player environment

• Medical/Dental/Vision/Life insurance plans

• Matched 401k

• PTO, Vacation, Sick Leave

• FSA/HSA programs

• Company car for work and personal use

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger.