Field Service Engr I (Tecpro)

Join a team recognized for leadership, innovation and diversity

THE FUTURE IS WHAT YOU MAKE IT.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future.

Honeywell Process Solutions (HPS) helps industrial customers around the world operate safe, reliable, efficient, sustainable, and more profitable facilities through leading technologies, digitalization, and comprehensive lifecycle services. HPS has pioneered process automation control and thermal process solutions for more than 40 years. Today, HPS plays a critical role across the entire lifecycle of an industrial facility, from project design and engineering, technical services, and ongoing operations, to cybersecurity and continuous modernization. Headquartered in Houston, Texas, with more than 12,000 employees around the globe, HPS has the global expertise and breadth of resources to execute projects of every size and complexity for a range of industries.

ABOUT THE ROLE

As a Field Service Engineer I, you will be joining our Lifecycle Solutions & Services (LSS) business. LSS focuses on providing customers with maintenance and modernization services. The Field Service Engineer acts as the primary face of Honeywell for the customer and is accountable for the daily implementation, administration and troubleshooting of the Honeywell HPS products installed at the customer location.

KEY RESPONSIBILITIES

• Represent Honeywell at our customer sites.

• Travel 25-50% of your time to be on location at customer site.

• Dedicate yourself to a training and development plan to grow your skills.

• Perform Standard/Routine Site Audits.

• Conduct basic corrective maintenance support.

• Troubleshoot Network Connections and Equipment (including switches and ethernet connections).

• Troubleshoot computer (server/workstation) and peripheral hardware and software.

• Team up with our Global Technical Support to close customer issues.

• Escalate customer issues thru the Field Service Manager and Service Operations Leader.

• Execute Work Orders per assignment and closeout with report.

• Promote project activity to include:

• Hardware design/configuration

• Experion configuration and tag building

• Logic configuration

Compensation and Benefit:

• Salary Range: $77,000 - 88,600

Location(s) Available: Houston, TX, Duluth, GA, Michigan, MI, Mississippi, MS, Louisiana, LA, Chickasaw, AL, Fort Washington, PA, Toledo, OH, Torrance, CA, Sunnyvale, CA and St. Louis, MO

MINIMUM QUALIFICATIONS:

• Must have acquired an Associate's or Bachelor's degree in a Technical/Engineering field within 12 months of the date of hire.

• Valid driver's license.

• Willingness and ability to travel 25-50% of time.

• Strong written and verbal communication skills must be able to clearly articulate messages both technical and non-technical.

• Self-motivation and willingness to work in demanding environments with little or no supervision and take initiative to be proactive.

WE VALUE

• Experience with Experion PKS Hardware & Software.

• Experience with Safety Control Systems.

• Experience with Experion MX QCS Hardware & Software.

• Experience with Honeywell Legacy Systems - TDC and TPS system experience including LCN, UCN, and Hiway equipment.

• Experience with PC/Networking Equipment.

• Experience with 3rd Party (i.e. non-Honeywell) Control Systems.

• Experience in Virtualization hardware/software, setup and network configuration.

• Experience Migrating Control Systems.

• Experience working with Operator HMI.

• Knowledge of Open Systems such as Microcomputers and Networking Technologies.

• Honeywell Training Certificates.

Additional Information

• JOB ID: req445625

• Category: Customer Experience

• Location: United States

• Nonexempt

Early Career (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.