Field Service Engineer (Ut, AZ)

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

Job Overview

We are currently seeking a Field Service Engineer (FSE) to support our industrial aftermarket sales and service of bearings, maintenance tools and condition monitoring products. Primary territory responsibility: AZ, NM, UT, WY, NV, MT. Candidates must reside near Salt Lake City, UT or Phoenix, AZ.

Your Key Responsibilities

• Foster positive relationships with Schaeffler customers by delivering high-quality support and service.
• Serve as the first line of technical support for customers and the sales team, ensuring swift resolution of inquiries.
• Troubleshoot and resolve application and equipment issues efficiently to minimize downtime.
• Conduct technical training on bearing reliability, installation procedures, lubrication, and product offerings.
• Perform on-site bearing inspections and failure analysis, providing detailed reports to customers.
• Assist customers with the proper techniques for bearing mounting and dismounting to ensure optimal performance.
• Be available for on-site support during maintenance shutdowns, providing hands-on assistance when needed.
• Actively support Schaeffler product sales, including bearings, tools, lubrication systems, and condition monitoring equipment, as part of the field team.
• Gather and document critical customer bearing and application data, sharing insights with the Schaeffler Industrial sales group, Industry Managers, and Product Line Managers.
• Deliver value-added services that result in documented cost savings for customers, enhancing their overall experience with Schaeffler products.
• Leverage product and industry expertise to effectively present product features tailored to solve specific application challenges.

Your Qualifications

Required:

• Bachelor's degree or equivalent experience in field service engineering.
• Minimum of 4 years as a Maintenance Planner, Supervisor, or Engineering with hands-on expertise in mining, cement or comparable heavy industries.
• Comprehensive knowledge of maintenance and reliability solutions applicable to relevant industrial sectors
• Proven ability to work independently and collaboratively within diverse teams
• Exceptional analytical skills, with a strong attention to detail
• Willingness to travel up to 50% overnight to support Schaeffler customers as needed
• Technology competent, with proficiency in Microsoft Office Suite and the ability to utilize CRM systems, including Salesforce
• Strong communication skills, including the ability to listen actively, and effectively convey information through oral, written, and presentation channels
• External applicants must be authorized to work in the US without employment visa or other sponsorship

Physical:

• Maintain a valid driver's license with a clean driving record and the ability to drive long distances within the region.
• Physically capable of lifting and carrying tools weighing up to 50 lbs.
• Proficient in navigating large industrial sites, including safely walking, climbing stairs, and maneuvering under and over obstacles.

Our Offering

• Company vehicle: including fuel, insurance and maintenance
• Comprehensive healthcare coverage: Employees receive access to a range of medical, dental, and vision insurance plans, ensuring their well-being and peace of mind.
• Generous retirement savings options: The company provides competitive 401(k) matching contributions (up to 6%), empowering employees to build a secure financial future.
• Professional development opportunities: The company invests in its employees' growth by offering tuition reimbursement, skill development workshops, and ongoing learning and development programs.
• Wellness initiatives: Employees have access to wellness programs and resources aimed at promoting physical, mental, and emotional health, fostering a supportive and thriving work environment.

See all of our benefits at: Schaeffler Benefits

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

www.schaeffler.com/careers

Your contact

Schaeffler Group USA Inc.

Jason Gould

Schaeffler is an equal employment opportunity / affirmative action employer. All qualified candidates will receive equal employment opportunities and consideration for employment without regard to unlawful consideration of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, protected veteran status, or any other status protected by applicable law.

Keywords: Sales Management;

Nearest Major Market: Charlotte

Nearest Secondary Market: South Carolina

Job Segment: Field Engineer, Maintenance, Aerospace Engineering, Field Service, CRM, Engineering, Manufacturing, Technology