Ensure EV charging equipment customer satisfaction by offering remote and on-site support services globally.
Maintain partner network technical competence.
Offer technical support and training services.
Collect feedback based on customer experience and follow-up with internal stakeholders.
WHAT DO WE EXPECT FROM YOU?
3 years' working experience at least from one of the following areas: Service and support, Mechanical, electrical, electronics, application or software engineering, product development, product management or project management.
B.S. degree in Engineering.
Experience in power electronics and installation is a strong advantage.
Customer-oriented mindset and independent working skills.
Strong troubleshooting and problem-solving skills.
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