Field Service Engineer

Job Description:

As a Field Service Engineer, you will:

• Ensure EV charging equipment customer satisfaction by offering remote and on-site support services globally.
• Maintain partner network technical competence.
• Offer technical support and training services.
• Collect feedback based on customer experience and follow-up with internal stakeholders.

• 3 years' working experience at least from one of the following areas: Service and support, Mechanical, electrical, electronics, application or software engineering, product development, product management or project management.
• B.S. degree in Engineering.
• Experience in power electronics and installation is a strong advantage.
• Customer-oriented mindset and independent working skills.
• Strong troubleshooting and problem-solving skills.
• Enthusiastic and positive attitude.