Field Service Engineer

Position Details: Title: Field Service Engineer Location:

Sterling Heights MI Shift: Monday-Friday - 7am-5pm (anything over 8hr day is OT) Compensation: $35-$45/hr (W2 over 100k with OT) Benefits: Travel: 50%-70% (all travel paid for per diem) Serving all of MI and OH with potential for national.

Company provided vehicle, phone, computer, uniform and boots Position Description: The Field Service Engineer is responsible for providing service and support customers by performing machine installation, startup, repair, and maintenance of the equipment. This includes providing an excellent customer service experience.

Responsibilities: Installation and commissioning of CNC machine tool and accessories Work in conjunction with Applications Engineer on customer machine issues as required Conduct on-site customer training Perform preventive machine maintenance and inspection Provide onsite troubleshooting and machine repair Promptly prepare and submit installation, service and expense reports including time sheets Must be available to travel overnight, occasional weekends, and holidays Other related duties as assigned Requirements: Must have a history, knowledge, and experience of CNC machine tool installation and repair Must have knowledge and able to repair machine mechanical, electrical, and hydraulic components Must be able to use basic hand tools & electrical test equipment Proficiency in Microsoft office (Outlook, Word and Excel) Must have 3 and/or 5 axis machine tool experience. Must have strong mathematical and mechanical aptitude. Must be able to read and understand electrical schematics Must be organized and able to effectively communicate both verbally and written Must be able to professionally work both independently and in a team environment Must have customer facing capabilities Must be proactive and able to anticipate arising needs and take appropriate action Must abide by company ethics and standards upholding confidential information