Field Service Engineer III - San Diego, CA

Serco Group San Diego , CA 92140

Posted 2 months ago

Position Description

  • Serve as Subject Matter Expert for the following:

  • AN/WSC-9(V) NMT and/or Legacy and FOT AN/USC-38 EHF (all variants) and/or GBS and/or C-12509 TDMA TIP (all variants) and/or ATIP and/or AN/WSC-6(V) SHF Communication System (all variants); and all supporting patching, cryptographic, and baseband equipment.

  • Provide OJT instruction on SATCOM operations, maintenance, and repair.

  • Develop, plan, coordinate, and conduct SOVT. Report design, reliability, and maintenance problems to program management.

  • Support new system installations, integrations, and upgrades.

  • Install, troubleshoot, maintains and repair products/equipment.

  • Establish testing protocols and standards, providing training and guidance to engineers and technicians.

  • Test interoperability of systems, measures transmission/outputs, troubleshoots and resolves issues, and maintains detailed evaluation and repair reports.

  • Provide innovative solutions to complex functional problems that impact function's success.

  • Lead tasks, including planning, execution, staff oversight, and status reporting for significant initiatives.

  • Lead and direct the work of others. A wide degree of creativity and latitude is expected.


  • Active Secret clearance.
  • Ability to successfully pass a drug screening.
  • Bachelor's Degree and 5 years of experience OR High School Diploma and 9 years of experience in the field.

  • Effective interpersonal and communication (verbal and written) skills.

  • 5 years of satellite communication (SATCOM) systems operations, maintenance, and repair in shipboard, submarine, and shore-based environments.

  • Ability to analyze, troubleshoot and repair SATCOM systems as an individual and in team situations.

  • Ability to assess and respond to situations where standard procedures have failed in isolating or fixing problem equipment.

  • Ability to promptly respond to telephone and email requests for technical support.
  • Trade school or military training in industrial engineering, electronics technology, information systems, computer science or other related technical field (preferred).

  • 5 years Navy SATCOM troubleshooting and/or customer service experience providing technical support to engineers in areas of research, design, development, testing, or manufacturing process improvement (preferred).

  • Ability to travel as necessary.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. federal civilian agencies, the intelligence community, the Government of Canada, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. We trust our people to deliver. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

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Field Service Engineer III - San Diego, CA

Serco Group