Field Service Engineer - Boston, MA

Do you want to help advance scientific discovery, improving quality of life around the world? We do, too.

Molecular Devices makes innovative, high-performance life science technology that enables academia, pharma, and biotech customers to accelerate research breakthroughs and new therapeutic discoveries. Guided by our diverse leadership team and female president, you'll grow your career alongside best-in-class teams around the globe, and within a culture of collaboration, engagement, diversity, and inclusion.

Molecular Devices is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we're pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Do you want to work in a dynamic environment where innovation and creativity thrive? Do you enjoy engaging in hands-on work while tackling the most challenging customer and instrument-related issues?

We are currently seeking a field service engineer who will be responsible for maintaining instruments and customer relationships in the Boston area.

What we'll get you doing:

• Serve as lead to assigned customers - complete troubleshooting, installations, validations, maintenance, and service repair needs on designated product lines. Focus on customer needs and satisfaction, while building and fostering positive and professional relationships with both external and internal customers.

• Identify business opportunities (PM's, new Service Plan leads, new system leads) that help us continue to deliver double-digit growth.

• Keep up to date on daily administrative responsibilities such as completing work orders, returning parts, following up with customers, etc.

The essential requirements of the role include:

• Associate degree with 3+ years of experience. We will consider trade school or appropriate industry experience. Bachelor's degree in engineering, Biology, or related field is preferred.

• A valid driver's license and meeting Molecular Device's safe driver standards.

• Travel within Boston and the surrounding areas with up to 50% travel outside the defined territory.

It would be a plus if you also possess previous experience in:

• Scientific research instruments, scientific background, or a similar technical profession.

• Microsoft Office suite of applications. The ability to quickly learn and master additional software applications desired.

• Hands-on field instrumentation.

At Molecular Devices we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.

This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Molecular Devices can provide.

The hourly range for this role is $27.50 - $36.80 per hour This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.